cant Edit anything in InDesign

Forum|Forum|1 year ago
April 13, 2024
3 replies
166 views

Hi, sorry for spaming this comunity but my indesign is not working again. last time (few days ago) shift did not work, then it miraculously fixed itself (nothing helped and someday it just worked again), i checked it yesterady and evething worked but today not and i dont know what to do. Today i cant edit anyting in none of my files only thing i can see is little hand (when i do anything hand is not changing, i can only look to all pages in my file) and mouses black and white arent working, adding object or gragging is as well is not working. I tried resseting but when i press these Cmd, control, shift, option nothing happend and no window appear. I also dont have any aplication that can cause problems with keyboard.

Thank you for any ideas

Denisa

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Barb Binder

Community Expert

Hi Denise:

As per Derek, sharing details on your system helps us help you more quickly.

From your posting history, I can you are on an M2 MacBook. However, you have yet to let us know which macOS so:

If you are on Sonoma, you want to upgrade to 14.4.1, early versions of Sonoma caused InDesign issues.
The same is true for early versions of Ventura. If you are still using Ventura, you will want to be on 13.5 or later.

I tried resseting but when i press these Cmd, control, shift, option nothing happend and no window appear.

You also haven't shared your version of InDesign. 19.3 has a new option: InDesign > Preferences > General > Reset Preferences on Quit which is worth a try. It is the same as resetting with the keyboard command on launch, but people struggle with the timing, and if the dialog box didn't appear, it's a timing issue. It takes most of my students 2 to 3 tries to figure out exactly how to time launching InDesign and pressing the keys, so the new command is quite helpful.

Restarting your computer on a regular basis also solves a multitude of silly little issues with any application, not just InDesign.

~Barb

~Barb at Rocky Mountain Training