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CC Library link broken

Community Beginner ,
Oct 03, 2017 Oct 03, 2017

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Hello,

We have a problem with the CC Library links. Often happens that in inDesign the CC Library links are broken. I can't Relink the source, because I get an error message. If I delete the content, and I place again, then the link is working.

I tried already to sign out and sign in again with Adobe ID, a tried to rename the CC Library, but nothing.

What could be the problem?

Thank you for your help.

error-message.jpgbroken-cloud-links.jpg

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correct answers 1 Correct answer

Community Expert , Oct 03, 2017 Oct 03, 2017

Since I've never encountered it myself in my work, I don't have other solutions. Those are the solutions that people have posted.

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Community Expert ,
Oct 03, 2017 Oct 03, 2017

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Community Beginner ,
Oct 03, 2017 Oct 03, 2017

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I already tried all this methods, but nothing.

I tried to sign out, sign in back.

I tried to rename the CC Library, which worked for a while, but when the page was opened in an other PC the links were broken.

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Community Expert ,
Oct 03, 2017 Oct 03, 2017

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Since I've never encountered it myself in my work, I don't have other solutions. Those are the solutions that people have posted.

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Community Beginner ,
Oct 04, 2017 Oct 04, 2017

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Dear Steve Werner,

Thank you very much anyway for your help.

I'll try again all these methods. If I'm lucky maybe one of them will work.

Thank you again.

Have a nice day.

Feri

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