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CEPHtmlEngine.exe Application Error - How To Fix?

New Here ,
Jun 11, 2017 Jun 11, 2017

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Hi,

I recently installed InDesign CC on Windows 10. On opening InDesign (for the second time, it worked the first time), I encounter the following error message and the application 'jitters':

I've just started using Adobe CC applications. Is there a *simple* (For Dummies) way to fix this? (I've tried reinstallation.) Do let me know if you need more information.

Thank you!

James

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correct answers 1 Correct answer

New Here , Sep 20, 2018 Sep 20, 2018

In Photoshop:
Preferences > General
- disable Show "Start" Workspace When No Documents Are Open

Preferences > Plug-Ins

- disable Allow Extensions to Connect to the Internet,

- disable Load Extension Panels

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Community Expert ,
Jun 11, 2017 Jun 11, 2017

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Did you try trashing (resetting) your preferences?

InDesign CC Troubleshooting guide

Mike Witherell

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New Here ,
Jun 12, 2017 Jun 12, 2017

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Hi Michael,

Thanks for your help. Yes, I've tried trashing my preferences. After further investigation, I think it may have to do with too many instances of CEP Html Engine running concurrently (according to my Task Manager). I experience the error message with other applications such as Illustrator, too. Is there a way to disable CEP Html Engine?

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New Here ,
Sep 20, 2018 Sep 20, 2018

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In Photoshop:
Preferences > General
- disable Show "Start" Workspace When No Documents Are Open

Preferences > Plug-Ins

- disable Allow Extensions to Connect to the Internet,

- disable Load Extension Panels

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New Here ,
Sep 08, 2022 Sep 08, 2022

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Thank that work

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Adobe Employee ,
Sep 09, 2022 Sep 09, 2022

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Glad to hear that! Feel free to reach out if you need any further assistance.

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