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davids49006880
Participant
February 20, 2019
Question

cmd-0 not working anymore

  • February 20, 2019
  • 2 replies
  • 4097 views

Hi,

I'm a big user of the shortcut cmd-0 to fit the page into the window. Nothing fancy, rather a classic Adobe shortcut. I use it also in Illustrator and Photoshop.

But recently, it just stopped working and I can't set the shortcut manually. I can set alt-0, alt-cmd-0, but not cmd-0. It's very strange. It feels like something is overwriting the command, but I don't know which one.

I've recently updated my Macbook Pro to Mojave and CC 2019.

Any suggestions?


Thank you for taking the time.

This topic has been closed for replies.

2 replies

Srishti Bali
Community Manager
Srishti BaliCommunity Manager
Community Manager
February 22, 2019

Hi David,

CMD/CTRL 0 does not work with 0 in the numerical keypad. Make sure you are using the one shown in this screenshot.

If that does not work, try resetting the preferences for InDesign(Set preferences in Adobe InDesign ). Please do take a backup of the same before trashing them.

Regards,

Srishti

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davids49006880Author
Participant
February 22, 2019

Hi Srishti,

Thank you. Yes, this is the key I'm using (no numerical keypad on macbook pros).

Resetting the prefs didn't help.

Still can't figure it out.

Still can't overwrite the shortcut. It'll accept any key, just not cmd-0…

Erica Gamet
Erica Gamet
Inspiring
February 23, 2019

Do you have any utility that might be using that same keyboard shortcut? I have a zoom tool app that was conflicting with one of my InDesign shortcuts. I couldn't see anything happening in InDesign, but a function was being toggled on/off in my zoom app.

And did you say you tried to set the shortcut in InDesign yourself? What happens when you key in Command-0?

hammer0909
Community Expert
hammer0909Community Expert
Community Expert
February 20, 2019

In Mojave, the cmd+0 shortcut gets taken over by siri. Go to System Preferences > Siri and turn off the shortcut cmd+0 to activate Siri. I'd also go to System Preferences > Keyboard. Click on shortcuts and disable the cmd+0 shortcut to activate Spotlight.

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    davids49006880Author
    Participant
    February 22, 2019

    Unfortunately both suggestions didn't solve the problem: I have different shortcuts for Siri and Spotlight, and Siri is not activated.

    I forgot to mention that I'm using the french version of CC.

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