cmd-0 not working anymore

[davids49006880]

Hi,

I'm a big user of the shortcut cmd-0 to fit the page into the window. Nothing fancy, rather a classic Adobe shortcut. I use it also in Illustrator and Photoshop.

But recently, it just stopped working and I can't set the shortcut manually. I can set alt-0, alt-cmd-0, but not cmd-0. It's very strange. It feels like something is overwriting the command, but I don't know which one.

I've recently updated my Macbook Pro to Mojave and CC 2019.

Any suggestions?

Thank you for taking the time.

[hammer0909]

In Mojave, the cmd+0 shortcut gets taken over by siri. Go to System Preferences > Siri and turn off the shortcut cmd+0 to activate Siri. I'd also go to System Preferences > Keyboard. Click on shortcuts and disable the cmd+0 shortcut to activate Spotlight.

[davids49006880]

Unfortunately both suggestions didn't solve the problem: I have different shortcuts for Siri and Spotlight, and Siri is not activated.

I forgot to mention that I'm using the french version of CC.

[Srishti Bali]

Hi David,

CMD/CTRL 0 does not work with 0 in the numerical keypad. Make sure you are using the one shown in this screenshot.

If that does not work, try resetting the preferences for InDesign(Set preferences in Adobe InDesign ). Please do take a backup of the same before trashing them.

Regards,

Srishti

[davids49006880]

Hi Srishti,

Thank you. Yes, this is the key I'm using (no numerical keypad on macbook pros).

Resetting the prefs didn't help.

Still can't figure it out.

Still can't overwrite the shortcut. It'll accept any key, just not cmd-0…

[Erica Gamet]

Do you have any utility that might be using that same keyboard shortcut? I have a zoom tool app that was conflicting with one of my InDesign shortcuts. I couldn't see anything happening in InDesign, but a function was being toggled on/off in my zoom app.

And did you say you tried to set the shortcut in InDesign yourself? What happens when you key in Command-0?

[davids49006880]

I can't tell if any other application is using this shortcut. I've been looking around with other apps I'm using, but no chance so far.

I can't type in cmd-0. I can type in 0, alt-0, shift-0, ctrl-0, etc… Even cmd-9 or cmd-1.

So I know cmd and 0 individually aren't the issue.

Weird enough.

But I'm tired of wasting time with it, so I set the shortcut to "0" alone, which isn't too bad so far.

Aren't we all bored of CC's constant updates?

[Steve Werner]

What I'd do is to quit all your applications, then launch InDesign first (make sure applications which you autoload are turned off). Then see if the shortcut works. If it works with InDesign only, then you know it's not InDesign. Add other applications one at a time and test.

[davids49006880]

Hi Steve,

Thanks for your input. Unfortunately, doesn't solve my problem yet.

[Srishti Bali]

Please check how it works in Safe mode: Start in Safe Boot mode for Adobe products on Mac OS X or Root account: How to enable the root user on your Mac or change your root password - Apple Support.

Regards,

Srishti