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davids49006880
Participant
February 20, 2019
Question

cmd-0 not working anymore

  • February 20, 2019
  • 2 replies
  • 4099 views

Hi,

I'm a big user of the shortcut cmd-0 to fit the page into the window. Nothing fancy, rather a classic Adobe shortcut. I use it also in Illustrator and Photoshop.

But recently, it just stopped working and I can't set the shortcut manually. I can set alt-0, alt-cmd-0, but not cmd-0. It's very strange. It feels like something is overwriting the command, but I don't know which one.

I've recently updated my Macbook Pro to Mojave and CC 2019.

Any suggestions?


Thank you for taking the time.

This topic has been closed for replies.

2 replies

Srishti Bali
Community Manager
Srishti BaliCommunity Manager
Community Manager
February 22, 2019

Hi David,

CMD/CTRL 0 does not work with 0 in the numerical keypad. Make sure you are using the one shown in this screenshot.

If that does not work, try resetting the preferences for InDesign(Set preferences in Adobe InDesign ). Please do take a backup of the same before trashing them.

Regards,

Srishti

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davids49006880Author
Participant
February 22, 2019

Hi Srishti,

Thank you. Yes, this is the key I'm using (no numerical keypad on macbook pros).

Resetting the prefs didn't help.

Still can't figure it out.

Still can't overwrite the shortcut. It'll accept any key, just not cmd-0…

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
February 24, 2019

I can't tell if any other application is using this shortcut. I've been looking around with other apps I'm using, but no chance so far.

I can't type in cmd-0. I can type in 0, alt-0, shift-0, ctrl-0, etc… Even cmd-9 or cmd-1.

So I know cmd and 0 individually aren't the issue.

Weird enough.

But I'm tired of wasting time with it, so I set the shortcut to "0" alone, which isn't too bad so far.

Aren't we all bored of CC's constant updates?


What I'd do is to quit all your applications, then launch InDesign first (make sure applications which you autoload are turned off). Then see if the shortcut works. If it works with InDesign only, then you know it's not InDesign. Add other applications one at a time and test.

    hammer0909
    Community Expert
    hammer0909Community Expert
    Community Expert
    February 20, 2019

    In Mojave, the cmd+0 shortcut gets taken over by siri. Go to System Preferences > Siri and turn off the shortcut cmd+0 to activate Siri. I'd also go to System Preferences > Keyboard. Click on shortcuts and disable the cmd+0 shortcut to activate Spotlight.

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      davids49006880Author
      Participant
      February 22, 2019

      Unfortunately both suggestions didn't solve the problem: I have different shortcuts for Siri and Spotlight, and Siri is not activated.

      I forgot to mention that I'm using the french version of CC.

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