Color document prints grey

[Grundoon Groundhog]

InDesign suddenly stopped printing in RGB; instead the entire document is printing in a strange greenish grey ; now it is grey scale. I have selected RGB output. This started soon after I tried multiple times to print a double sided document; the color was fine but the position was not. Then it turned into monochrome. I saved it as a PDF and printed from Acrobat; it prints grey. Photoshop prints correctly.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[Grundoon Groundhog]

Thanks. Yes, I find this forum very confusing.

[James Gifford—NitroPress]

Unless something has really gone south, this sounds like a printer/print driver issue.

Can you print other documents in proper color and alignment using the same printer and settings? Just Word docs and images, and maybe other InDesign pages? Or is it only this one file/project?

[Grundoon Groundhog]

Photoshop prints in color, so it is not a printer problem but an InDesign/Acrobat problem.

[Grundoon Groundhog]

Strangely enough it did print another document in full color. So something was wrong with that one; what I have no idea. I used Photoshop instead to print it out and will hope for the best for the future.

[Peter Spier]

And have you clicked the Printer Button to access the driver to be sure the color is set to print grayscale there?

[Grundoon Groundhog]

The output is set to RGB. Is that what you mean? For a while it was printing greyish green; now just grey. Photoshop prints full color.

[Peter Spier]

In the screen capture of the print dialog there is a button at the bottom marked Printer. Click it and check the settings there.

That's the print driver dialog and those settings will override the ones in InDesign's or Acrobat's printer dialogs.

[Grundoon Groundhog · Accepted solution]

I think that was it! For some reason "Print in Color" was off. Many thanks.