Inspiring

Answered

Color document prints grey

Forum|Forum|1 year ago
February 3, 2025
3 replies
1171 views

InDesign suddenly stopped printing in RGB; instead the entire document is printing in a strange greenish grey ; now it is grey scale. I have selected RGB output. This started soon after I tried multiple times to print a double sided document; the color was fine but the position was not. Then it turned into monochrome. I saved it as a PDF and printed from Acrobat; it prints grey. Photoshop prints correctly.

Bug

Correct answer Grundoon Groundhog

In the screen capture of the print dialog there is a button at the bottom marked Printer. Click it and check the settings there.

That's the print driver dialog and those settings will override the ones in InDesign's or Acrobat's printer dialogs.

I think that was it! For some reason "Print in Color" was off. Many thanks.

Peter Spier

Community Expert

And have you clicked the Printer Button to access the driver to be sure the color is set to print grayscale there?

G

Grundoon GroundhogAuthor

Inspiring

The output is set to RGB. Is that what you mean? For a while it was printing greyish green; now just grey. Photoshop prints full color.

Peter Spier

Community Expert

In the screen capture of the print dialog there is a button at the bottom marked Printer. Click it and check the settings there.

That's the print driver dialog and those settings will override the ones in InDesign's or Acrobat's printer dialogs.

James Gifford—NitroPress

Legend

Unless something has really gone south, this sounds like a printer/print driver issue.

Can you print other documents in proper color and alignment using the same printer and settings? Just Word docs and images, and maybe other InDesign pages? Or is it only this one file/project?

G

Grundoon GroundhogAuthor

Inspiring

Photoshop prints in color, so it is not a printer problem but an InDesign/Acrobat problem.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

G

Grundoon GroundhogAuthor

Inspiring

Thanks. Yes, I find this forum very confusing.

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