Known Participant

Question

Color setup error

Forum|Forum|1 year ago
December 31, 2024
2 replies
1675 views

Hi,

I was informed by the print company that I should use PSO Uncoated v3 (FOGRA52). I went through all of the steps to download it, but when I select it in InDesign I get this error. Why is this happening and is there a way to fix it or a workaround.

Thank you very much!

L

Laubender

Community Expert

Hi @Mateomono ,

the printer wants a PSO Coated V3 profile.

And NOT an uncoated one.

Did the printer provide a *.csf file?

That should contain everything you need to get this job done correctly.

Make the *.csf file available here in the forum; provide a download link from a dropbox account or a similar service and we can see into the issue.

Thanks,
Uwe Laubender
( Adobe Community Expert )

M

MateomonoAuthor

Known Participant

@Laubender
Thank you for your response! For my project I need uncoated. The image is just an exmple on their website. They dint provide a .csf file. What is that and how is it different to Icc?

L

Laubender

Community Expert

Hi @Mateomono ,

a csf file contains everything. An ICC color profile file PLUS all other options you can save with e.g. PhotoShop when you set up a new condition how color should be managed. So I would ask for a *.csf file from the printers.

Regards,
Uwe Laubender
( Adobe Community Expert )

Srishti Bali

Legend

Hi @Mateomono

Thank you for reaching out! You might find this similar thread helpful: InDesign CC 2017 Color Management Issue. It includes quick tips on color management in InDesign and steps to resolve related issues.

I hope this helps! Let me know if you need further assistance.

Regards,

Srishti

M

MateomonoAuthor

Known Participant

@Srishti Bali Thank you for your respone, but its still not very clear how to solve this issue.

M

MateomonoAuthor

Known Participant

Hi doubleM116,

I can understand how frustrating it is when things don't work as expected, especially when you're working on a project with a deadline! It sounds like you've been doing some great troubleshooting already.

Would you mind trying the below?

1. Let's check for any "color conflicts." Sometimes InDesign might get confused if there are other color management tools or settings interfering. Try temporarily disabling any third-party plugins or extensions that might be related to color. Also, let's create a brand new InDesign document – does the profile appear selectable there?

2. Also try a manual approach. Go to Edit > Color Settings and click on the "Load..." button in the CMYK Working Space section. Navigate to the location where you saved the PSO_Coated_V3 profile and select it.

3. Sometimes InDesign can get a little "stuck." Try holding down Shift+Ctrl+Alt (Windows) or Shift+Cmd+Option (Mac) while launching InDesign to reset its preferences. Reference: https://adobe.ly/4a2KZX1

4. The printer's example shows a slightly different setup. It would be helpful to get in touch with their technical support team. They can tell you exactly how they're handling color in their workflow, and we can make sure your settings match theirs.

Remember, color can be tricky! Ensure the PSO_Coated_V3 profile you're using is the correct one for the printer's requirements. Also, confirm that you are using same version of InDesign as them.

I'm here to help in any way I can. Let me know if you have any more questions.

Best,

Abhishek Rao

@Abhishek Rao

I don’t have any plugins installed.
When I do it manually, I get this error: "Some parameters in the color settings file could not be used. Default values will be used instead."

However, in the printer’s example under settings, they have something different. The color profile doesn’t show up, and I only have "Custom." Might that be enough? What does it mean if it’s set to "Custom"?

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