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Color swatch greyed out for Text and fill

New Here ,
Feb 06, 2025 Feb 06, 2025

My swatch menu is greyed out at the top. Help!! I am in Dell computer for this... Swatch not working.JPG

TOPICS
Bug , Performance
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correct answers 1 Correct answer

LEGEND , Feb 06, 2025 Feb 06, 2025

Maybe try resetting preferences? 

 

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LEGEND ,
Feb 06, 2025 Feb 06, 2025

What platform, OS and InDesign versions? 

 

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New Here ,
Feb 06, 2025 Feb 06, 2025

I am using

Edition Windows 10 Enterprise
Version 22H2
OS build 19045.5371
IND is latest version: 20.1

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LEGEND ,
Feb 06, 2025 Feb 06, 2025

What exactly do you've selected - and how - can you post a screenshot? 

 

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New Here ,
Feb 06, 2025 Feb 06, 2025

I selected the box and its still greyed out ( see highlighted area in the swatch panel) so I dont know if I am filling in the box with color or the text. Swatch 2.JPG

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LEGEND ,
Feb 06, 2025 Feb 06, 2025

Maybe try resetting preferences? 

 

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New Here ,
Feb 06, 2025 Feb 06, 2025

That worked!!!

 

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LEGEND ,
Feb 06, 2025 Feb 06, 2025
quote

That worked!!!


By @Sakap

 

That's great. 

 

Most often Macs are affected and need resetting preferences - PCs are very rare to get corrupted. 

 

 

So, just in case, how often are you doing Save As with a new name on your documents? 

 

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New Here ,
Feb 06, 2025 Feb 06, 2025

Quite a few times as we use the same file but change the design every couple of years for the project. THanks so much!!

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LEGEND ,
Feb 06, 2025 Feb 06, 2025
LATEST

This doesn't answer my question 😉 

 

If you work a lot on the same file - you should do Save As with a new name more often than every couple of years 😉

 

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