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A
Alicia26691751xnh8
Participant
September 16, 2024
Question

Colors Changing on iPhone/Goodnotes on Interactive PDF Export

  • September 16, 2024
  • 2 replies
  • 1424 views

I've recently had an issue working in Indesign and exporting an interactive PDF where some colours in the document change/go missing. The document is in RGB and created for use as an interactive planner used in an annotation app.

 

In indesign the colours are great, once exported and opened in Acrobat, the colours are great but when uploaded into Goodnotes, or simply opening the PDF on my iPhone, the colours change...

 

Would appreciate any advice on this issue!

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2 replies

rob day
Community Expert
rob dayCommunity Expert
Community Expert
September 16, 2024

Hi @Alicia26691751xnh8 , The bright green in your captures seem to be showing some kind of accessibilty setting on your phone or in Goodnotes? In Acrobat you set it via Accessibility Preferences

 

 

 

    A
    Alicia26691751xnh8Author
    Participant
    September 17, 2024

    Hey Rob! the bright green is actually the colour I want that has disappeared

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    September 16, 2024

    Hi @Alicia26691751xnh8,

     

    Thanks for reaching out to the community, and I understand how frustrating it can be when colors don’t display as expected across different platforms. Let’s see if we can figure this out together! Could you share which version of InDesign you’re using and the details of your operating system?

     

    It sounds like the issue could be related to color profiles or how certain apps like Goodnotes handle PDFs. I’d recommend checking that your document is using the correct RGB color profile and ensuring the colors are set to "Device RGB" before exporting. When exporting, try experimenting with the “No Color Conversion” setting under Output in the Export Interactive PDF options.

     

    Feel free to share any updates, and we’ll be happy to assist further!

     

    Thank you, 

    Abhishek Rao

    A
    Alicia26691751xnh8Author
    Participant
    September 17, 2024

    Hey Abhishek,

     

    Thanks for that, I've tried both options but unfortunately, I'm still having issues. I'm working on the lastest version of Indesign 19.5 on a Macbook with the latest Sonoma update. The weird thing about this issue is that the colour problems are sporadic throughout the document, so that green in my previous screenshot will appear on other pages throughout the document, but only on some random pages will it glitch and turn grey or black.

     

    Thanks,

    Ali

    rob day
    Community Expert
    rob dayCommunity Expert
    Community Expert
    September 17, 2024

    Can you share the ID file and the PDF?

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