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stephaniep98481991
stephaniep98481991
Participating Frequently
December 8, 2020
Answered

Colour Settings - Not able to Export to PDF.

  • December 8, 2020
  • 2 replies
  • 609 views

Hopefully someone can help me. 

 

I am trying to export my document to PDF.  It shows me a warning about source profiles that do not match colour settings file and that my transparacy blend space does not match.  I do try to correct this in the output section by making sure the document is exporting in CMKY.  But when it exports to PDF, nothing happens.  It shows me a file has exported but I am unable to open the document. It says the file size is 0. 

 

 

Just to take note, the original document was created by a freelancer.  I am just updating and adding some things to the original file that was not created by me.

This topic has been closed for replies.
Correct answer jmlevy

You can be sure that it is not relative to the profiles. Try to export half or your file to find the problem. It the first half exports correctly, the error is in the other half. So, try to export the half of the second halph and so on…

2 replies

rob day
Community Expert
rob dayCommunity Expert
Community Expert
December 8, 2020

Does it happen if you export to the default PDF/X-4 preset? Are there any extra large or complex placed assets—are you waiting long enought for the export to complete? There is a progress icon in the upper-left control panel:

 

stephaniep98481991
stephaniep98481991Author
Participating Frequently
December 8, 2020

HI Rob 

 

These are alerts telling me 'fail to convert to PDF'.

jmlevy
Community Expert
jmlevyCommunity ExpertCorrect answer
Community Expert
December 8, 2020

You can be sure that it is not relative to the profiles. Try to export half or your file to find the problem. It the first half exports correctly, the error is in the other half. So, try to export the half of the second halph and so on…

jmlevy
Community Expert
jmlevyCommunity Expert
Community Expert
December 8, 2020

Can you show a screen shot of the warning message? It should not prevent you to export the file.

stephaniep98481991
stephaniep98481991Author
Participating Frequently
December 8, 2020

 

First of all I get this

Then this

And then it shows a PDF with file size of 0

jmlevy
Community Expert
jmlevyCommunity Expert
Community Expert
December 8, 2020

The problem is somewhere else but non concording profiles do not prevent to create a PDF. But just to be sure to understand, what is the transparency blend space of your file? And what is the destination profile?

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