Skip to main content
D
dortheros
Participant
December 19, 2019
Answered

Comma not working in InDesign on Windows 10

  • December 19, 2019
  • 1 reply
  • 1342 views

Hi all,

I've run into an odd problem, that I cannot seem to solve, so I hope you can help me out.

As of today I cannot write commas in Indesign. I've tested in various other programmes, including other adobe apps, it is only in Indesign the issue occur. I tried to update to the latest version and  I've tried using different fonts, but no luck. 

 

The comma in the num keypad work and I can copy/paste excisting commas into the text.

 

I use a danish keyboard, on Windows 10 Enterprise.

 

{Renamed By MOD}

 

Can anyone help me? Thanks 🙂 

This topic has been closed for replies.
Correct answer Rishabh_Tiwari

Hi Cindy,

 

Thanks for reaching out. This is unusual, could you please try resetting the preferences for InDesign by following the steps below:

 

  • Close all Adobe applications. 
  • Go to Locations : 
  • C:\Users\user\AppData\Roaming\Adobe  
  • C:\Users\user\AppData\Local\Adobe. 
  •  Rename InDesign folders to InDesign.old 
  • Launch InDesign from CC. 

 

Let us know if it works or if you need any further assistance.

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
December 19, 2019

Hi Cindy,

 

Thanks for reaching out. This is unusual, could you please try resetting the preferences for InDesign by following the steps below:

 

  • Close all Adobe applications. 
  • Go to Locations : 
  • C:\Users\user\AppData\Roaming\Adobe  
  • C:\Users\user\AppData\Local\Adobe. 
  •  Rename InDesign folders to InDesign.old 
  • Launch InDesign from CC. 

 

Let us know if it works or if you need any further assistance.

 

Regards

Rishabh

D
dortherosAuthor
Participant
December 20, 2019

Hi Rishabh

 

Thanks for your fast reply.

 

I followed your recommendation and it worked. I spend a lot of time searching a solution, and then it was so simple - Thanks, you just saved my day 🙂

Rishabh_Tiwari
Rishabh_Tiwari
Legend
December 20, 2019

Glad to hear it has been resolved! Feel free to reach out if you run into any other questions or issues in the future. Thanks!   

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices