compatible GPU and Monitor not detected

Forum|Forum|6 years ago
March 15, 2019
1 reply
3240 views

I am having a problem with resolution of letterforms on screen.

I have a MacPro (mid 2010) with ATI Radeon HD5770 (1024MB) graphics card, OpenGL checked, and a Dell U2410 (1920x1200).

So this should meet the min specs, but in Id Prefs - GPU performance, it says 'compatible GPU and Monitor not detected'

Would be grateful for any help...

This topic has been closed for replies.

BobLevine

Community Expert

AFAIK, you need a 4K montor.

That said, you’ve given us absolutely nothing else to go on.

What version of ID, What operating system and what exactly is the problem? A screen shot might help.

H

Hawkeye2057Author

Participant

Hi Bob, thanks for responding.

I am using InDesign CC2019. Mac High Sierra 10.13.6.

Many thanks

Alan

Benjamin Chod

Participant

The screenshot we need is for the issues you’re seeing, not for the GPU requirements which you do not meet with an HD monitor.

Next time, may I advise you to go ahead and read the actual published and current Adobe specifications – in addition to the spirit of the OP's question – before hucking up vague, condescending blandishments disguised as advice?

I'll type slowly so that you'll be able to understand:

• "Hawkeye" has met the GPU requirements.

• "Hawkeye's" monitor fits within resolution parameters.

• Rob, if you took the time to investigate, you'd discover the GPU acceleration bug amid acceptable hardware parameters is kind of a "thing" in these ID fora dating back many versions.

So, please, save the snark for your immediate fam, Levi. We are all professionals here who detect passive aggression when it rears it's, um, head!

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