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Constant need to redraw screen

Explorer ,
Jun 28, 2024 Jun 28, 2024

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In the past I've had occasional issues with longer documents when scrolling down screens would reach one where the text displays as garbled. It would be fixed when scrolling past and back again.

But I guess with a recent update it has gotten a lot worse. Probably every 12 pages or so it happens. It's harmless but when you're nearing the final proof of a book it is very disconcerting.

Are there display settings within ID that can reduce/eliminate this?

ID 19.4 on OS 14.5 on a MacBookPro with M2 chip and external display.

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Bug , Performance

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correct answers 1 Correct answer

Community Expert , Jun 29, 2024 Jun 29, 2024

Have you tried changing the InDesign Preferences and under GPU performance turn this off? 

I typically have GPU performance disabled (no idea what good it is it's always been problematic)

 

Does it happen on the laptop display? Or just on the 2nd screen?

Have you tried making the 2nd screen your main display? Tried different resolutions?

 

What monitor is it? Have you reached out the the makers of the monitor (if it's only happening on that monitor)?
How is it connected? USB-C or HDMI or other ca

...

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Community Expert ,
Jun 29, 2024 Jun 29, 2024

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Have you tried changing the InDesign Preferences and under GPU performance turn this off? 

I typically have GPU performance disabled (no idea what good it is it's always been problematic)

 

Does it happen on the laptop display? Or just on the 2nd screen?

Have you tried making the 2nd screen your main display? Tried different resolutions?

 

What monitor is it? Have you reached out the the makers of the monitor (if it's only happening on that monitor)?
How is it connected? USB-C or HDMI or other cable? Is it through a junction like HUB that has USB/HDMI multiple sockets to connect to the Mac?
Can you connect directly without the hub?
Can you try different cables/methods/usb vs HDMI? 

 

Can you change your screen refresh rate?
are there any options in the OSD menu on the monitor itself?

Sorry for all the questions - just trying to understand the full picture (pun intended). 

 

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Explorer ,
Jun 29, 2024 Jun 29, 2024

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I did have GPU performance enabled; disabling it seems to fix the issue. If not I'll come back with to answer the other questions.

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