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mabela001
Known Participant
October 15, 2024
Question

Constant Spinning Wheel After Actions in InDesign 2025 Update

  • October 15, 2024
  • 3 replies
  • 1517 views

This new udpate gives me a contstant spinning wheel almost after each action I try to make. Select an item, move an item, open a panel, open a menu, anything really—each interactions causes the wheel to appear for 1-2sec. My productivity has been completely obliterated. Anyone else having this issue?

 

MacBook Pro 2023

M2 Max

32 GB 

Sequoia 15.0.1

 

 

<Title renamed by MOD>

    3 replies

    M
    makusvdw
    Participating Frequently
    May 9, 2025

    I'm having this issue with version 20.3.1. 

     

    I don't see a pattern or reason. Sometimes it bombs out while I'm relinking images. Sometimes it bombs out while I'm creating or updating style sheets. It just happens in the middle of any task I perform. It's not time related. I can sometimes work for 10+ minutes before it happens and other times it bombs out in seconds of me opening the same file.

     

    Super frustrating. Where I am right now I'm about to start taking my files over to Affinity Publisher, becuase it's more stable than InDesign.

     

    I teach InDesign and whenever a new course starts (which was 2 weeks ago) I reset my preferences to show students who to set up. So its not a preference thing. I don't currently have any Adobe fonts activated (because I want the freedom to be able to move to Affinity and any non-Adobe platform if I so wish without being tied down by Adobe). I use a font manager, so I don't have a million active fonts on the system. Computer is restarted. All the software is up to date.

      D
      Dirk Becker
      Legend
      May 9, 2025

      > I use a font manager

      In the past font managers have turned out as the reason for delays.

      Type1 fonts did cause delays because macOS takes too much time working with them. We should have gotten over that when InDesign dropped support for them, but in the particular case the font manager insisted to read the Type1 font from within InDesign.

      Action items:

      - Deactivate the font manager

      - Weed out bad fonts

      If that does not help, it could be anything else. Watch out for some new contextual panel, there were also reports about that.

       

      Beyond that, there is a way to analyse these slowdowns. It is basically similar to a crash report, but actually better supported by a macOS utility "Activity Viewer" with a neat UI.

      For a walk thru - involving a font manager - see this thread: https://community.adobe.com/t5/indesign-discussions/indesign-is-slowing-down-while-open-documents-in-indesign-19-4-on-macos/m-p/14628541

       

      M
      makusvdw
      Participating Frequently
      May 9, 2025

      Again just reiterating that I never had an issue until the latest update of InDesign. And I use InDesign daily, yes, including weekends. I have been since 1999.

       

      Fonts are deactivated unless they are used in the project.

       

      I have one project open at a time and I'm not in a habit of having a million windows open in InDesign while I work. Two at the most, but usually only one.

       

      I tend to purchase OTFs where possible. I don't use demo fonts and if I do, I tend to try them out, decide on a Yay or Nay... If Yay I purchase the font, if Nay, I delete it off the computer and out of the font manager. 

       

      Not a major fan of the contextural menu and have it deactivated most of the time, unless I'm teaching a class where I'm talking about the panel and then give students the option to use it or not.

       

      I'll try Activity Monitor and see if I notice anything there.

      M
      Mark38123569umxc
      Participant
      January 27, 2025

      Has there been any solution to this issue. I'm constantly plagued with the same thing. I've reset my preferences numerous times without any change. 

      leo.r
      Community Expert
      leo.rCommunity Expert
      Community Expert
      January 27, 2025
      quote

      Has there been any solution to this issue. I'm constantly plagued with the same thing. I've reset my preferences numerous times without any change. 


      By @Mark38123569umxc

       

      did you update to InDesign 20.1?

      leo.r
      Community Expert
      leo.rCommunity Expert
      Community Expert
      October 15, 2024

      try general troubleshooting steps first:

      https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity Manager
      Community Manager
      October 15, 2024

      Hello @mabela001,

       

      Thank you for reaching out! I completely understand how frustrating this must be, especially when it's impacting your productivity. In addition to the troubleshooting steps suggested by leo.r, if possible, a screen recording of the issue would help us further diagnose it. You can also try resetting your preferences following this guide: Setting Preferences in InDesign.

      Additionally, could you let us know if this issue is specific to a particular file or if it happens with all files? Are you facing similar performance issues with other Adobe Creative Cloud applications, or is it just InDesign?

       

      Looking forward to your response so we can assist you better!

       

      Thanks, 

      Abhishek Rao

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