Inspiring

Question

Crashing when packaging?

Forum|Forum|8 years ago
May 24, 2017
4 replies
6820 views

I've been trying to package a catalog file and it crashes, or freezes my computer so badly I have to hard restart it to unfreeze. The catalog I'm trying to package has no errors showing on preflight. It was working fine a couple of weeks ago, I went on vacation, and came back to work today. A couple changes were needed while I was out, so I made them and now it just won't package. I can export .pdfs just fine, and other files will package, but this particular catalog will not. Any help is super appreciated, this needs to go to print today.

i7 6700

32GB DDR4

GTX 1080

480GB SSD

2TB 7200 HDD

Windows 10 version 1607

InDesign CC 2017.1 Release (latest build)

Thank you!

This topic has been closed for replies.

L

Lorenzo33226162zhje

Participating Frequently

Same here: it's one of the numerous (infinite?) bugs I am dealing with in InDesign. For this reserach I am stuck with it, looking forward to setting free!!

Robert at ID-Tasker

Legend

Same here: it's one of the numerous (infinite?) bugs I am dealing with in InDesign. For this reserach I am stuck with it, looking forward to setting free!!

By @Lorenzo33226162zhje

No, InDesign isn't perfect - but before you start complaing so strongly - maybe you should learn how to use it properly?

Most of the problems people have with InDesign - is becuase they don't know how to use it properly...

99% of problems with corrupted files, unable to package, save, etc. - are becuase people only do Save - without doing Save As with a new name from time to time.

E

Eugene Tyson

Community Expert

I've been using InDesign for over 20 years. Never had problems I find on the forums.

All my standard answers of IDML, reset preferences, CC Cleaner tool etc. - I've never ever had to use them.

InDesign isn't perfect.

No software/hardware is perfect.

Everything is designed by humans. Humans are error prone.

Try to find perfection in an imperfect world is probably a definition of madness.

Willi Adelberger

Community Expert

If it crashes during packaging try following steps:

1. Link Panel, select all assets.

2. In the menu in a sub menu you find Copy files, copy them manually to the Link Folder.

Try now to package again. If the crash was caused by astraid files it is solved.

If it crashes agai, export as IDML, open the IDML and package this.

Even if packaging after copying all assetts manually seems not to be necessary I would do it anyway to exclude other problems.

If you use the IDML path check your file. At the moment I loose text wrapping after any IDML cleaning. If filed a bug report against this problem.

Srishti Bali

Community Manager

Hi keseyrage,

If I get the issue, a particular file or catalog is crashing InDesign while packaging it ? In order to get to the cause of this problem, we would need few details like:

What is the size of file.

Where the file and linked images are saved(network drive or local HDD)

If other files are working fine, please try to move all pages to new document and then try to package the file.

To move pages to a new document, please follow these steps:

Create new document and go back to existing document

Choose Layout > Pages > Move Pages, or choose Move Pages from the Pages panel menu.

Specify the page or pages(All pages in this case) you want to move.

For Destination, choose new document you created. Click OK.(Make sure you that "Delete Pages After Moving" is unchecked)

If still it does not work please revert with required information and file.

Regards

Srishti

BobLevine

Community Expert

Export to IDML and try that.

L

Lorenzo33226162zhje

Participating Frequently

Are we supposed to just upvote? What if we want to downvote? (I would really like to downvote, as the answer is like saying: it doesn't work, so don't use it!)

Robert at ID-Tasker

Legend

Are we supposed to just upvote? What if we want to downvote? (I would really like to downvote, as the answer is like saying: it doesn't work, so don't use it!)

By @Lorenzo33226162zhje

Looks like you have no idea what IDMLing is used for and how to use InDesign correctly...

When you do just Save - Ctrl+S - InDesign is adding current Undo history to the end of the INDD file.

Yes, it's handy - because it's quick - but this Undo data isn't accessible after you close your document - BUT is still part of the INDD file.

As InDesign can't / shoudn't be doing housekeeping in the background on it's own - it's Users responsibility to do housekeeping from time to time.

Not everyone is doing this as this isn't probably a hot topic of every training course...

As the INDD file is getting bigger - it might get corrupted.

When you do Save As with a new name - InDesign is doing this general housekeeping.

So, in case someone isn't doing regularly Save As with a new name - and INDD file is very big and/or slow and/or get corrupted - the only way to do PROPER housekeeping - is to do IDMLing.

IDMLing rewrites INDD file completely - gets rid of all of the previews, reorganises internal information, etc. It's like creating document from scratch.

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