Participant

Answered

Cursor disappears in Indesign

Forum|Forum|7 years ago
October 11, 2018
5 replies
26814 views

My cursor has all of the sudden started to disappear in Indesign when I mouse over any clickable frame in the control panel at the top. The grayed out boxes don't seem to have an effect. Only frames with a pop-up description. The cursor disappears when the description pops up.

I'm running on a Mac, High Sierra, version 10.13.6 and the latest (as of October 11, 2018) version of Creative Suite and Indesign.

Thanks,

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Correct answer ianw1382768

To solve this- close InDesign hold down control, command, option and shift all the the same time then while holding down the keys, right click and open InDesign. The program will prompt you to delete indesign preferences. Click yes. Then open your InDesign file. The cursor will be back.

M

Mista B

Participating Frequently

Is there a solution for Windows 10? I can't seem to find much help.

K

Kaczor CK

Participant

Same here, I have Windows 11, and on InDesign, Illustrator my coursor disaper on Canvas. Anyone help with that?
Preferences reset, reinstaling, update of NVidia drivers does not help.

Rishabh_Tiwari

Community Manager

Hi,

Sorry to hear about the trouble. I'll be recommending steps for InDesign, so if you have already tried updating display drivers, please try re-installing them and let us know if this helps or if you need further assistance. For Illustrator, please post it on the Illustrator Community.

Thanks

Rishabh

L

lorac25531403

Participant

Hi,

I had the same issue and managed to fix it by just restarting InDesign.

I hope this helps.

I

ianw1382768Correct answer

Participant

To solve this- close InDesign hold down control, command, option and shift all the the same time then while holding down the keys, right click and open InDesign. The program will prompt you to delete indesign preferences. Click yes. Then open your InDesign file. The cursor will be back.

heathern92063842

Participant

I don't know how, but this seemed to work for me. Thank you.

BobLevine

Community Expert

Do you really mean Creative Suite or Creative Cloud?

M

MTaylor777Author

Participant

I thought about that, but doesn't trashing the preferences mean you have to set everything up again such as layouts and keyboard shortcuts?

And yes, I meant Creative Cloud.

Thanks

Bill Silbert

Community Expert

Yes. Please read the last paragraph of my post to prepare for that in the future.

Bill Silbert

Community Expert

Try trashing your preferences.

To do so:

The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

The advantage of manually deleting preference files in this manner is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.