Cyrillic characters change with font change

[Grundoon Groundhog]

When I change the typeface from Garamond Premier Medium Italic to Semi Bold Italic, the characters change. Why?

[Eugene Tyson · Accepted solution]

Where did you get the font from?

All characters seem good here

https://fonts.adobe.com/fonts/garamond-premier#recommendations-section

Sample text
Лиса быстрая прыгает через ленивую собаку

I would say to install the font again

If you have already installed via Adobe Fonts:

Deactivate in Adobe fonts -
log out on Creative Cloud on the Website -
Log out on your desktop app -

In InDesign go to the menu bar and choose Help> Log out

Reboot

Then log backin online - desktop app - InDeisgn menu bar Help> ensure you're logged in

[Grundoon Groundhog]

it's all Adobe's Garamond Premier, which has Cyrillic characters. i'll try these proposed solutions, thanks.

[Grundoon Groundhog]

Thanks, I'll try that.

[Willi Adelberger]

Does the font has these glyphs? Is it a pro otf?

[Grundoon Groundhog]

it is Adobe Garamond Premier.
View my works on paper at andrewogus.com

and in the book "100 Artists of the Male Figure"

[Willi Adelberger]

You did not tell, what kind of font it is and what glyphs this font includes. 

[Brad @ Roaring Mouse]

Make sure you are using fonts from the same location: either locally on your computer, or from Adobe Fonts, not both and not mixed.

You can check in your Find/Replace fonts and compare the paths. Fonts on your computer will have a file path, while those loaded from Adobe fonts will be so indicated.

Garamond Premier Pro has been around since the early 2000's, so you might have had it on your computer at some point in the past, but may now be conflicting with the cloud versions.

That being said, there's benefit in doing a purge of your font caches, especially if a font is getting confused, or a cache simply becomes corrupted. (Search for "How do I clear Adobe font cache?")

 

[Grundoon Groundhog]

The advice on clearing font caches says to delete the Library/Caches/ATS fonts folder. There is no such folder.

As far as I know I'm only activating the font from Creative Cloud. However there have been other peculiar behaviors, so I'll try closing it completely and restarting.

[Joel Cherney]

The advice on clearing font caches says to delete the Library/Caches/ATS fonts folder. There is no such folder.

These cache-clearing instructions sometimes change from version to version. When I put Brad's suggested search terms into Google, I get a link to this page. It says nothing at all about the Library/Caches/ATS folder; instead it says to use Terminal to run the following command

sudo atsutil databases –remove

So I suspect that whatever you're looking at might not be the latest font-cache-clearing instructions from Adobe. (Or that I've found something out of date myself! In either case, posting a link to the instructions that you found might be the best idea.)

Before you do a bunch of additional troubleshooting, one easy way to verify that the fonts aren't the problem is to highlgiht some Garamond Semibold Italic with the Type tool, then go to Type -> Glyphs. Do you see Cyrillic characters in there? If so, the font isn't the problem. I see font drops like this comparatively frequently, as I rarely work in Latin script. This type of encoding failure is more likely to be the result of something wrong with the app, and less likely to be your fonts. 

But: if you clear your font caches, and if you verify that both fonts are in the same place (using Brad's method of looking at the path in Find/Replace Fonts) and that you don't have multiple copies active in multiple places (like a Document Fonts folder, perhaps?) then honestly I would suggest that you stop trying to troubleshoot the fonts. Try replacing your InDesign preferences instead.

[Brad @ Roaring Mouse]

If you are on the Mac and using a 3rd party Font manager, most have a utility to delete font caches, both for the system  and also any app caches (like Adobe's. Microsoft's and Quark's). Utilities like Cockatil and Onyx can also do it.

[Grundoon Groundhog]

I do use Extensis Font Manager. I'll see what they have.

[Brad @ Roaring Mouse]

The Connect Fonts app does indeed have a font cache cleaner (under File menu). Hopefully it helps with your issue. but it's also a good regular practice.

[Grundoon Groundhog]

Yes I need to do that more often. I closed all the Adobe fonts and reopened InDesign. Seems OK now.

[Brad @ Roaring Mouse]

Good to hear!