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Participant
April 21, 2024
Answered

Data merge issues when upgrading to InDesign 19.4

  • April 21, 2024
  • 12 replies
  • 18903 views

Today I updated indesign to version 19.4. When I use the databases for the data merge function with linked images within the database, a message tells me that the images are not reachable. The files I’m working on, including databases and images, are in the Dropbox folder. I downgraded to version 19.3 and everything worked again. Can anyone help me?

 

{Reanmed By MOD}

Correct answer Surbhi Sharma

Hi All,
This issue has been fixed in the latest version of InDesign 19.5
Kindly update the data source file with the POSIX style path in Macintosh to work with data merge functionality smoothly.
Please refer to the helpx https://helpx.adobe.com/indesign/using/data-merge.html to know more about the difference between HFS and Posix style paths.
Note : Relative path as such /<foldername>/<filename> is no longer supported after the fix, as it considers the starting “/” as an absolute path. Instead the recommendation is to omit the starting “/” and use <foldername>/<filename> instead or any of the other existing way to access relative path like ./<foldername>/<filename>

12 replies

rob day
Community Expert
Community Expert
April 22, 2024

Hi @info@komunikando.org , Make sure your Dropbox Syncing preference is not set to Allow Dropbox to free up hard drive space (online only)

 

 

Participant
April 21, 2024

Hi, 

I use a lot of data merge to load differnet PDF Files into Indesign, but they stopped working. There were all still working last week and now ... 👺

 

I used the following syntax:

Macintosh HD:Users:max:Documents:24 Indesign:20 Labels:Final_Test:Master- A5 - V15_K0.pdf

 

Today, it tells me that it can not find the file anymore. If I copy the path in indesign, I get the following result:

/Users/max/Documents/24 Indesign/20 Labels/Final_Test/Master- A5 - V15_K0.pdf

This path also does not work, when I put it into my csv file.

Users:max:Documents:24 Indesign:20 Labels:Final_Test:Master- A5 - V15_K0.pdf

also dont work

 

I noticed that it would work like this, if the file is in a subfolder of the indesign file

./Final_Test/Master- A5 - V15_K0.pdf

but i dont have this file an a different folder. 

 

./../20 Labels/Final_Test/Master- A5 - V15_K0.pdf

does not work. 

 

Any ideas? I feel like there was a recent update on adobes or apples side that it stopped working now 😕😕

 

leo.r
Community Expert
Community Expert
April 21, 2024

your versions of InDesign and macOS?

Rishabh_Tiwari
Community Manager
Community Manager
April 22, 2024

Downgrade to 19.3 solved the issue. As I dont know how to write a bug report, I guess somebody will do. It would be nice to get an update on this thread, if it was fixed (or how the new system works).


Hi @Henri36655125at8n @leo.r 

 

I am getting this checked by the team and will update the discussion as soon as I hear from the team. Can you also share the file with us for testing? You can add the file to a shared location like Google Drive or DropBox and share the link through DM by clicking on my name.

 

Thanks

Rishabh