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Participant
January 28, 2022
Question

Data Merge skipping first entry on Create Merge Document

  • January 28, 2022
  • 2 replies
  • 521 views

Hello,

I have a data merge document. In the Preview, I can page through all the entries, however when I Create Merged Document, the resulting document skips multiple rows:

I

 

Is there a fix for this?

Thanks.

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2 replies

gigihkAuthor
Participant
January 28, 2022

Apologies, I'm looking for a fix for the Created document. The Preview was for comparison and skippable. 

Community Expert
January 28, 2022

Then the data may be the culprit.

You can try:

  • tab delimited if you are currently using comma delimited, and vice versa
  • saving data with UTF-8 or UTF-16
  • check data for potential hard return or soft returns
Community Expert
January 28, 2022

The Preview function has been problematic, and can cause issues with the merged document. The workaround is: "not use preview", and if you need a sampling, export or create a small range before performing entire file.

Legend
January 28, 2022

As far as I know (and in my experience), there have not been any issues from previewing individual records (as shown in the screenshot).   

The bug occurs if Preview Multiple Record Layout is used.