Diacritics Omitted in Arabic-Persian Text When Exporting to PDF in InDesign 19.5

[sak95456465]

Hello
In Arabic-persian text "diacritics" will be omitted on exporting to pdf with or without "enable lagacy..."

I enable this and test and then disabled this and quit and open and nothing resolved.

sample text: ( آشوبِ  ) will export ( آشوب  )

indesign 19.5 windows 11

Thanks

Thanks

<Title renamed by MOD>

[Abhishek Rao]

Hello @sak95456465,

Thank you for reporting the issue. We've checked with the product team and have a bug logged for the investigation. Please continue to upvote this UserVoice page: Fully justified Arabic text drops the final period of paragraph when kashidas are on – Adobe InDesig... and add your feedback to help prioritize the issue. I will keep you posted if the product team needs any further details from you. Stay tuned to the UserVoice page for updates. We really appreciate your presence in the community.

Thanks, 

Abhishek Rao

[sak95456465]

@Abhishek Rao 

Thanks for your reply.

Another bug related to changing type engine is not resolved even in 19.5 and I posted a comment:

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/47561846--visual-cursor...

[Abhishek Rao]

Hello @sak95456465

Thank you for bringing this to our attention. We will review this with our product team and provide an update soon.

Till then if you need any more assistance, feel free to drop your query. 

Thanks, 

Abhishek Rao 

[Abhishek Rao]

Hi everyone, 

Thank you for reporting the issue. We've checked with the product team and found that they already have a bug logged for investigation on it. Please continue to upvote this UserVoice page:  Fully justified Arabic text drops the final period of paragraph when kashidas are on – Adobe InDesig... and add your feedback to help prioritize the issue.I will keep you posted if the product team needs any further details from you. Stay tuned to the UserVoice page for updates. We really appreciate your presence on community.

Thank you,

Abhishek Rao

[sak95456465]

Hello

Unfortunately in v20.0 this issue is not resolved.

[sak95456465]

Hello

continuing the previous topic this bug is not fixed even in version 22.02 and It is horrible because someone send me an indesign file and It is final and needs just some minor edit after that I export it to pdf this omiting is not clear but after printing 1000 books It will be disaster.

https://community.adobe.com/t5/indesign-discussions/diacritics-omitted-in-arabic-persian-text-when-e...

sample file is attached

Thanks

indesign 22.02

windows 11

[Abhishek Rao]

Hi @sak95456465,

The bug is still under investigation, and the team is actively working on a fix, which should be delivered soon. In the meantime, I would recommend keeping an eye on updates through the UserVoice page here: UserVoice – Disappearing Punctuation Marks in Hebrew/Arabic.

I appreciate your patience, and I’ll update you if I hear any news! Let me know if you have any questions.

^
Abhishek

[sak95456465]

Hello

version 20.3 and this bug is not fixed. type is in the core of indesign and It seems arabc users are forgotten.

[Zaid Al Hilali]

An interesting behaviour. I downloaded @sak95456465 Indesign document, when I exported it to PDF, I had the missing diacritics issue just like you, however, I deleted the diacritics, and reinstated them and I went to add random ones, then exported it to PDF, the result was good, all the diacritics showed up as intended.

Could be the text was originally imported from MS. Word or other word processing application which caused this bug to appear! It is an InDesign bug non the less. 

[Zaid Al Hilali]

Wiered, I downloaded a fresh copy of @sak95456465 Indesign document, I yet again deleted the diacritics, re-typed them again then exported to PDF, the diacritics didn't appear in the PDF!

[Abhishek Rao]

Hi @sak95456465 and @Zaid Al Hilali,

Thank you both for your detailed observations and for continuing to test and share insights around the diacritics omission issue.

The product team has confirmed that this issue is addressed in the latest version InDesign 20.3.1. Could you please update to v20.3.1 and re-test your document to confirm whether the diacritics are now correctly retained in the exported PDF?

Your confirmation will help us validate the fix from multiple user scenarios. If the issue still persists, I'll escalate it immediately for further investigation.

Looking forward to your feedback.

Abhishek

[Zaid Al Hilali]

Hi Abhishek, I'm on the latest InDesign v.20.3.1 when I made above mentioned testing.

- Mac OS 15.5

[Abhishek Rao]

Hi @Zaid Al Hilali,

Thanks so much for confirming. To help me escalate this further with the product team, could you please share a short screen recording demonstrating how the issue is still reproducing on your end? This will help us understand the exact scenario and ensure that it's addressed correctly.

Looking forward to your recording so we can take this forward promptly.

Abhishek

[Zaid Al Hilali]

Hi Abhishek, the result is inconsistent. See the screen recording here to see that I had to delete the last letter and its diacritic, then retype both again so that it would appear in the PDF. 

In my first attempt as displayed in the attached video, I concentrated on the last word of the third row of the document قوچانِ

The diacritic was there already, upon exporting to PDF, the diacritic disappears ie. it doesn't show in the PDF. On the second attempt as shown in the video, I deleted both the diacritic and las character, then re-typed both. This time around, exported the document to PDF and all went well.

[Abhishek Rao]

Hi @Zaid Al Hilali and @sak95456465,

Thanks again for your continued collaboration and the detailed screen recording, Zaid, it's incredibly helpful for the team.

I've reached out to the product team, and they've confirmed that this issue has been addressed in the upcoming InDesign 20.4 release, which is currently available as the latest Pre-release build.

If you have access to the Pre-release program, I highly recommend testing this issue in the 20.4 build to confirm the fix on your end.
If you're not yet part of the Pre-release program, you can request access by following these links:

• Join the InDesign Pre-release Program – Adobe Community

• How to Join Creative Cloud Pre-release Programs – Adobe Blog

Please let me know once you've had a chance to test, or if you need any assistance getting set up with the Pre-release access. Your feedback is vital to ensuring this issue is fully resolved.

Looking forward to your update!

Abhishek

[Zaid Al Hilali]

With regards to the Beta version, I installed the available beta from the Adobe CC desktop application as shown below. I downloaded a fresh copy of @sak95456465 Indesign document. Well the same issue when exporting to PDF, the diacritic didn't appear in the PDF. After going back to the InDesign document, I deleted, then retyped the diacritic, exprted it to PDF, this time the diacritics appeared!

Note. Above mentioned beta is not the one @Abhishek Rao referred to 20.4

[sak95456465]

@Abhishek Rao  @Zaid Al Hilali سلام علیکم  زید الهلالی

It seems If someone type text in version maybe 19 or 20 by enabling harfbuzz this inconsistency will begin and If you start typing from scratch in new version of indesign may be there is no problem with or whitout harfbuzz. the big problem is If somone send file to me I don't know on what condition he or she typed arabic text. removing harfbuzz from text is final solution. thanks

[Abhishek Rao]

Hi @sak95456465,

Thanks again for your continued testing and updates.

I wanted to clarify that the Pre-release build and the Beta build are not the same. The Pre-release version is a more refined build provided to selected users through Adobe's Pre-release program (it includes fixes that are ready for broader testing before public release). The Beta build, on the other hand, may not always contain the latest fixes and is usually earlier in development.

The product team has confirmed that the fix for the diacritics issue is available in the InDesign 20.4 Pre-release build, which is set to roll out publicly soon.

If you can, please test one of your older files (where the issue originally appeared) in the 20.4 Pre-release version (link shared in earlier response) and let us know the observation. This will help us confirm that the issue is resolved across legacy file scenarios as well.

Looking forward to update.

Abhishek

[sak95456465]

hello

unfortunately in 20.4 didnot fixed. thanks

[Anubhav M]

Hello @sak95456465,

We are happy to announce that the public release for InDesign v20.4.1 is now available to download. Kindly try updating to the latest release (https://adobe.ly/3TFUVOx) and share your observations.

Looking forward to hearing from you.
Anubhav

[sak95456465]

Hello

It seems It is not fixed even in this version, however thanks.

[Zaid Al Hilali]

@sak95456465   وعليكم السلام ورحمة الله

Sorry it took me so long to ansewr.

@Abhishek Rao @Anubhav M I updated my InDesign to the latest v. 20.4.1, and the issue is still there. I copied the text from @sak95456465 InDesign document, I pasted it in a fresh document, exported it to PDF, the issue is still there. Diacritics disapear from the text. 

Now, it could be the text that came from an outside source such as MS. Word or any other that carried some issues with it into InDesign, I mean I work with InDesign mostly in Arabic and I do type diacritics, but this problem doesn't show on my documents. I will keep an eye on the matter and will report back.

Note. Changing the font, style, leading, kashida, and tracking for example doesn't fix the problem. I believe the issue is in the text engine of InDesign.

[sak95456465]

Hello

Thanks for your attention as I said before it happend because text typed when adobe implemented harfbuzz in early version (19.0) and there is no option to remove type engine from this text.

[Abhishek Rao]

Hi @sak95456465 & @Zaid Al Hilali,

Thank you so much for your detailed explanation and for continuing to share updates. I really appreciate your patience.

I tested this in the Arabic version of InDesign using the text you shared, like "(آشوبِ ) will export (آشوب )", and I got the correct result in the exported PDF. You can see the screenshots below from InDesign 20.4.1 and the resulting PDF. For the composer, I used Adobe World-Ready Paragraph Composer.
References: (InDesign)

(Acrobat)

Since you mentioned that you're still experiencing the issue, could you please share a short screen recording showing the problem happening on your side using version 20.4.1? Additionally, if possible, please also share a new sample file where this is happening. This will help us check more closely and escalate further if needed.

Looking forward to your update so we can get this sorted together!

Abhishek