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Participating Frequently
January 8, 2025
Answered

Did I just get scammed?

  • January 8, 2025
  • 4 replies
  • 1347 views

Ok, so I was just checking on some responses to a post I made here a couple of days ago via my email and I went to try to click on a link that would take me to that post and instead I got an adobe sign-in prompt. I signed in with my email and it said I needed to put in my phone number. Put in my phone number and I got a verification call telling me to click '1" to verify. I verified and got a message saying that 150$ would be charged to my account and to stay on the line to speak to someone if I thought this charge was in error. Then the call ended. 

 

My question is have you heard of any scams like this going around? I have a feeling the charge was a lie and if someone had come to the phone they would have tried phishing for my bank information (which I would not have given them). Also, this sounds very un-Adobe.

 

If you have heard of a scam like this I'd be very interested.

 

Correct answer Abhishek Rao

Hi @CatherineMullins,

 

I’m really sorry to hear about this situation. It definitely sounds like a scam. Please change your Adobe ID password right away to secure your account.

You can also report this to Adobe by following the article: Adobe Security Alerts.

 

Stay safe, and don’t hesitate to reach out if you need further help!

 

Best,
Abhishek Rao



4 replies

Robert at ID-Tasker
Legend
January 8, 2025

@CatherineMullins

 

Looks like a scam - but it's rather to get more info about you - you should contact your bank, the one that issued your credit / debit card ASAP! 

 

If you use the same password elsewhere - change it everywhere ASAP! 

 

Do you still have this email? 

 

Participating Frequently
January 10, 2025

Thank you for the advice. I will contact my bank ASAP. And yes, I still have this email.

Abhishek Rao
Community Manager
Abhishek RaoCommunity ManagerCorrect answer
Community Manager
January 8, 2025

Hi @CatherineMullins,

 

I’m really sorry to hear about this situation. It definitely sounds like a scam. Please change your Adobe ID password right away to secure your account.

You can also report this to Adobe by following the article: Adobe Security Alerts.

 

Stay safe, and don’t hesitate to reach out if you need further help!

 

Best,
Abhishek Rao



Participating Frequently
January 10, 2025

Ok, I'll change my password. Thank you for the help.

 

Steve Werner
Community Expert
Community Expert
January 8, 2025

I agree with Bill. It's highly likely you were scammed, unfortunately.

Bill Silbert
Community Expert
Community Expert
January 8, 2025

I would at the very least change the password for your Adobe ID immediately. It does sound like you were scammed.