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Participating Frequently
September 28, 2023
Question

Display/view splitting

  • September 28, 2023
  • 1 reply
  • 395 views

Not sure how to describe this. While working, part of the page will be offset, or split. Used to happen occasionally, but now it's constant. It goes away when I flip pages, or when I use print view, but the next time I do anything (add a text box, add an image, edit something existing, move something, etc.) it happens again. Which makes it VERY hard to align things, or even just type in a text box. See image - right hand page, in one spot a third of the way from top, and another spot third of the way from bottom. 
I've done updates, uninstalled and reinstalled. This is the only program that does it. Other Adobe programs are fine, as are all other programs I use. 

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1 reply

aniri5j9ox8tw2ln
Brainiac
September 29, 2023

What ID Version?

What Os Version?

Try to disable GPU options in the ID settings...

Peter Spier
Community Expert
September 29, 2023

@amy_stm is using Windows in the screen grab, so it can't be GPU. Might be video driver needs an update.

amy_stmAuthor
Participating Frequently
September 29, 2023

I've updated everything I can find to update, several times. This has been going on for over a year - I just reached a snapping point yesterday while on deadline and thought I'd post. 
Where do I find video drivers to update them?