Document not opening

[Advance Welding]

I'm trying to open a document, but this appears, then nothing loads, and my document doesn't open. Not sure what's happening?

[BobLevine]

What version of InDesign? What operating system?

Is the file stored locally or are you using Dropbox, OneDrive or similar cloud storage? If so, is the file full synced to your harddrive?

[Advance Welding]

V20.5, Apple Mac. The file is stored on the server.

[BobLevine]

What operating system? Just this file or all files? If you copy the file to your hard drive will it open?

[Advance Welding]

By operating system, what do you mean? Just this one file. I don't have a hard drive.

[BobLevine]

What Mac operating system are you using and what do you mean you don't have a hard drive? 

[Advance Welding]

Sequoia 15.6.1. All our files are stored on a server. This is the only place the files are. What do you mean by hard drive?

[Advance Welding]

The File has zero bytes, which I'm assuming means it hasn't saved properly?

[Advance Welding]

Is there a way to find the file within my Adobe account?

[leo.r]

Is there a way to find the file within my Adobe account?

By @Advance Welding

You said "all our files are stored on a server". It means it's unlikely that your file has anything to do with your Adobe account.

This also usually implies that you have an IT department that manages your network and runs appropriate backups. They should be able to retrieve a working copy of the file from their backup.

[leo.r]

The File has zero bytes, which I'm assuming means it hasn't saved properly?

By @Advance Welding

Yes, it basically means there's no file. There's nothing to open. Why it happened is a different question...