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e ch n
e ch n
Inspiring
March 27, 2025
Answered

El programa se cierra.

  • March 27, 2025
  • 3 replies
  • 693 views

Hace quizá una semana que ID se cierra cuando, entre otras acciones, cierro un archivo.

 

¿Qué le puede estar causando este problema y qué podría hacer para solucionarlo?

 

Gracias.

 

Correct answer Abhishek Rao

Hi @8496505 n,  

 

I checked the submitted logs and wanted to let you know that a bug has been logged for this issue and is currently being investigated. The team is working on a fix, and this should be resolved soon. I’ll keep you posted on any updates. Appreciate your patience! 

 

^

Abhishek

3 replies

Abhishek Rao
Community Manager
Abhishek RaoCommunity ManagerCorrect answer
Community Manager
March 28, 2025

Hi @8496505 n,  

 

I checked the submitted logs and wanted to let you know that a bug has been logged for this issue and is currently being investigated. The team is working on a fix, and this should be resolved soon. I’ll keep you posted on any updates. Appreciate your patience! 

 

^

Abhishek

e ch n
e ch nAuthor
Inspiring
March 30, 2025

@Abhishek Rao 

 

Entiendo, gracias por responder. Estaré al pendiente. 

Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
March 28, 2025

You might need to trash preferences and restart afterwards.

Here is an exhaustive list of Troubleshooting Remedies you can try, including detailed steps of what you do.

Mike Witherell
e ch n
e ch nAuthor
Inspiring
March 30, 2025

@Mike Witherell 

 

Muchas gracias  = )

leo.r
Community Expert
leo.rCommunity Expert
Community Expert
March 28, 2025

Are you using Typeface? If so, there's a known incompatibility between Typeface and InDesign 20.2.

 

You can revert to InDesign 20.1 until it's fixed by either Adobe or Typeface (Creative Cloud app > InDesign > Other Versions menu).

 

Also, other users reported that if you disable font auto-activation in Typeface, you can still use it with InDesign 20.2.

    e ch n
    e ch nAuthor
    Inspiring
    March 28, 2025

    @leo.r 

     

    Perdón, cuando dices Typeface, ¿te refieres a si estoy utilizando tipografía en general, o a algún tipo específico de tipografía?

     

    Estoy usando Myriad Pro, aunque sí he tenido mucho confilcto en el tema tipográfico (muy aparte de que se cerrara el programa, esto era desde antes) asunto que en otra publicación terminó tomando Abhishek Rao, empleado de Adobe, pero del cual no he tenido alguna novedad al respecto.

    La verdad, desconzco si la activación automática de fuentes está o no activa... 

    Ahorita estoy en la versión 20.2 en Mac.

    Mike Witherell
    Community Expert
    Mike WitherellCommunity Expert
    Community Expert
    March 28, 2025

    He means Typeface font management app.

    https://typefaceapp.com/

    Mike Witherell
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