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Em2468
Participating Frequently
September 8, 2023
Question

Email hyperlink in InDesign linking to a different email address not allocated.

  • September 8, 2023
  • 1 reply
  • 1080 views

Hi there. I was wondering if someone could please help me. I've made a hyperlink in InDesign but the link keeps going to the wrong email address and not the one I've allocated. Any clues on this? I've exhausted all options and am stuck.

This topic has been closed for replies.

1 reply

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
September 8, 2023

How did you do this? What is your output format? Are you using a button or a mailto link?

Regardless, if you expect this to work flawlessly even if it is going to the right address I highly recommend that you give up on any method that relies on a third party application such as an email application and create a proper form for a website.

E
Em2468Author
Participating Frequently
September 8, 2023

Hi there. I made the link to email. I followed all the adobe instructions but it's going to another of my email addresses 😞 

E
Em2468Author
Participating Frequently
September 8, 2023

I don't want to give up. I want it to work.

 

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