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EPF not found alert - Indesign

New Here ,
Sep 27, 2018 Sep 27, 2018

Hello,

I'm using indesign cc and when I open the app it says "EPF NOT FOUND" and thats it. I cant use it.
I tried uninstall it, and shut down my computer but nothing work.

Please help me,
Best,
Zoé
Capture d’écran 2018-09-27 à 15.19.15.png

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correct answers 1 Correct answer

New Here , Sep 17, 2019 Sep 17, 2019

This method worked for me. I had installed a trial verions of Extensis and leftover plug-ins caused the issue. 

  • Close all Adobe applications
  • Locate and remove the previous versions of the Extensis plug-ins from the following location(s):
    • Application/[Adobe Application Name]/Plug-ins/Extensions/ExtensisFont....
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Community Expert ,
Sep 27, 2018 Sep 27, 2018

A bit more information could be helpful.

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Community Expert ,
Sep 27, 2018 Sep 27, 2018

Are you using any font management plugins? Try removing any third party plugins from /Applications/Adobe InDesign CC 2018/Plug-Ins

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New Here ,
Sep 17, 2019 Sep 17, 2019

This method worked for me. I had installed a trial verions of Extensis and leftover plug-ins caused the issue. 

  • Close all Adobe applications
  • Locate and remove the previous versions of the Extensis plug-ins from the following location(s):
    • Application/[Adobe Application Name]/Plug-ins/Extensions/ExtensisFont....
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Community Beginner ,
Mar 04, 2020 Mar 04, 2020

Thanks! Had the same error show up and though it didn't affect launching and using Photoshop was still a nusance.

I got rid of Suitcase/Fusion and replaced it with Typeface 2. Had some left over associated files from Extensis and when I got rid of them per your instructions, the error was gone! Thanks again.

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New Here ,
Sep 26, 2019 Sep 26, 2019

Thanks so much! I had a same problem with InDesign, Photoshop and Illustrator.
I removed the third party plugins, they started successfully!

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New Here ,
Apr 18, 2020 Apr 18, 2020
LATEST

Milles mercis ! (Many thanks!)

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Community Expert ,
Sep 27, 2018 Sep 27, 2018

An old thread I found said this is the result of a missing font auto-activation plug-in. If you are using a font management utility make sure that it is installed correctly. If it is installed correctly then check the font management's Plug-in manager to confirm that the correct InDesign plug-in is activated.

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Enthusiast ,
Oct 02, 2018 Oct 02, 2018

Were you able to try any of the suggestions given? Did InDesign start working for you at all?

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