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.EPS files not supported?

New Here ,
Jul 29, 2021 Jul 29, 2021

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My employee has the latest version (16.3.2) of InDesign and she cannot place EPS files anymore! The message says: "File type(s) not supported. We're working to support more file types, but for now, we require them to have theses extensions: ai, png, bmp, psd, svg, gif, jpg, jpeg, tif, tiff, pdf, heic, heif, dng, psdt, ait, indt, fla, mp4, mov, wmv, mpeg, mpg, wav, aac, mp3, mp2, m4a, aiff, aif, aifc, mdl, sbsar, glb, fltf, obj, dn, usdz, ibl, fbx, exr, cclibs."

 

What??? Since when can't InDesign place EPS files?!?!?! This needs to be fixed immediately.

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Bug, Feature request

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Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

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Hi SGLPGT,

well, that's unusual. Must be a bug or a not valid EPS file.

Can you see this with one specific EPS only or is it with every EPS file?

What's the creator app of this EPS?

 

Could you share a sample EPS?

If yes, put it on Dropbox or a similar service and post the download link.

I'd like to see into the EPS file code and do some tests with my Windows version of InDesign 2021 16.3.0.24.

 

Thanks,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

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What are your machine specs you are working with?

Processor, RAM etc.pp.?

 

Regards,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

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There's nothing about EPS files being unsupported here

https://helpx.adobe.com/indesign/kb/fixed-issues.html

 

And you can import EPS files.

 

That leaves 2 options

Either it's not an EPS file and someone just changed the extension to .EPS

 

Or the preferences are corrupt

While indesign is launching

The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.

 

 

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Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

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Hi @SGLPGT 

I just tested and it works for me. How was the .eps made? And can you use a native Illustrator file instead?

Jane

janee_0-1627573168853.png

 

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New Here ,
Jul 30, 2021 Jul 30, 2021

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Thanks all for your assistance... since it is not my machine I can't readily answer these questions. I will follow up with my employee and see if it was one particular EPS file, or something specific with her machine. We can try the steps @Eugene Tyson mentioned as well. Thanks!

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Adobe Community Professional ,
Jul 30, 2021 Jul 30, 2021

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Hi SGLPGT,

I asked: "What's the creator app of this EPS?"

To check that open the EPS file with a text editor software. The first section in the file should be readable by humans and contain a comment section where you could identify the creator. Something like this code from a MathType EPS:

%!PS-Adobe-3.0 EPSF-3.0
%%BoundingBox: 0 0 69 218
%%Creator: MathType
%%Title: Eqn001.eps
%%CreationDate: 07/25/21
%%DocumentFonts: Humanist521BT-Roman
%%+ Symbol
%%DocumentNeededFonts: Humanist521BT-Roman
%%+ Symbol
%%DocumentProcessColors: Black
%%Baseline: 107
%%Dimensions: H=3.027, W=0.958
%%EndComments

 

The file should always start with:

%!PS-Adobe-3.0 EPSF-3.0

At least with %!PS-Adobe . Without that InDesign would not be able to identify it as EPS.

 

Regards,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Jul 30, 2021 Jul 30, 2021

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Are you sure the dialog you posted is from InDesign? There are formats in the list that are not placable—RAW files like DNG cannot be placed.

 

Doesn’t seem to be any problem placing Illustrator EPSs in the latest version:

 

Screen Shot 8.png

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Adobe Community Professional ,
Jul 30, 2021 Jul 30, 2021

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I concur. That is most certainly not an InDesign dialog.

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