EPUB Interactivity Preview Panel

[DIANW]

The Preview panel is completely empty, previously before i reinstalled it; the panel had animation and media loading but the buttons weren't registering. Now it's just empty, SWF preview works fine though. Running 2017 InDesign on Windows 10

[Steve Werner]

Start by restoring your InDesign preferences:

Trash, Replace, Reset, or Restore the application Preferences

[DIANW]

I have tried that and it still doesn't work.

[Steve Werner]

If it's only one file, it could have gotten corrupted. Try saving the file as IDML (File > Save As > InDesign CS4 and later [IDML]). Then reopen the IDML file into InDesign.

[DIANW]

It isn't just the file, even when i create a new file the EPUB preview does not show. I have tried it anyway and it didnt seem to work out.

[Steve Werner]

You may have to uninstall InDesign. You can do this from the CC desktop app (task bar in Windows), then reinstall again.

[DIANW]

I have tried reinstalling as stated above.

[Steve Werner]

I'm running out of reasons. I'm going to have to turn this over to another person who looks in on this thread.