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EPUB Interactivity Preview Panel

New Here ,
May 17, 2017 May 17, 2017

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The Preview panel is completely empty, previously before i reinstalled it; the panel had animation and media loading but the buttons weren't registering. Now it's just empty, SWF preview works fine though. Running 2017 InDesign on Windows 10

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Community Expert ,
May 17, 2017 May 17, 2017

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Start by restoring your InDesign preferences:

Trash, Replace, Reset, or Restore the application Preferences

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New Here ,
May 17, 2017 May 17, 2017

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I have tried that and it still doesn't work.

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Community Expert ,
May 17, 2017 May 17, 2017

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If it's only one file, it could have gotten corrupted. Try saving the file as IDML (File > Save As > InDesign CS4 and later [IDML]). Then reopen the IDML file into InDesign.

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New Here ,
May 17, 2017 May 17, 2017

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It isn't just the file, even when i create a new file the EPUB preview does not show. I have tried it anyway and it didnt seem to work out.

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Community Expert ,
May 18, 2017 May 18, 2017

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You may have to uninstall InDesign. You can do this from the CC desktop app (task bar in Windows), then reinstall again.

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New Here ,
May 18, 2017 May 18, 2017

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I have tried reinstalling as stated above.

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Community Expert ,
May 18, 2017 May 18, 2017

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I'm running out of reasons. I'm going to have to turn this over to another person who looks in on this thread.

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