Error #16 - File is too Large to Publish Online

Forum|Forum|4 years ago
December 14, 2021
3 replies
378 views

Hi!

I learned InDesign from one YouTube video so my knowledge is very very limited. I had a file that is 43,536 KB (has videos, images, & links) and I have tried to upload 5x and I get the error code #16 every time. I do realize now that clearly my file is too large. I tried doing a save as to make it smaller (I googled and someone said that works) but it's still not uploading. I was able to create a review link (https://assets.adobe.com/id/urn:aaid:sc:US:51048b92-165c-4c6f-9793-832175a0b4b9?view=published) but none of the videos play.

Anyway, I need help. Pretend that you are trying to help yourself with one class of Indesign knowledge 😞

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum... Mod

How to

This topic has been closed for replies.

Anshul_Saini

Community Manager

Hi there,

Sorry about the trouble. As of now, there are no size limits while Publishing a file. However, would it be possible for you to share the file's download link with us here or via DM? We will check it at our end. Also, you may ask your IT team to perform the steps suggested in these help articles (https://helpx.adobe.com/in/creative-cloud/kb/configuration-error.html) (https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html) as it will require an admin password.

Let us know how it goes. We will be looking forward to your response.

Regards,

Anshul Saini

Jumpenjax

Community Expert

I found this on the web, maybe it can help.

https://windowsreport.com/adobe-error-16-windows-10/

Lee- Graphic Designer, Print Specialist, Photographer

Diane Burns

Inspiring

The first thing I would do is to downsample the video files. This is the most common reasons files can be too big to publish. Use a utility like Handbrake to make them smaller. They will still look great when viewed. Try that first and let us know the result.

Diane Burns

Inspiring

Sorry, forgot the link to Handbrake https://handbrake.fr.

Works on Mac or PC

B

Brandy5E79Author

Participant

My company doesn't allow us to download Handbrake and if I try, I need admin credentials to download. I will look for other utlilities like Handbrake to see if my company allows. Thank you Diane!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded