Error code: 5
This is my second file to get corrupted using the latest InDesign 14. I work on a windows 10 pc with 32gb of ram and a Core i7. This is getting really concerning.
This is my second file to get corrupted using the latest InDesign 14. I work on a windows 10 pc with 32gb of ram and a Core i7. This is getting really concerning.
Hi Steven,
We are sorry to hear about this. There are multiple factors both internal and external to InDesign application that can lead to document corruption. However, we can take a look and see if the file can be repaired. Please email your InDesign file to corrupt_indesign_docs@adobe.com and we will take a look at the document.
If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox) and send us the document link
I must also inform that file recovery can't be guaranteed with a 100% success. We'll surely try our best.
Regards,
Srishti
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