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Error - Grayed out share for review box.

DudeIncredible
Explorer ,
Oct 27, 2020 Oct 27, 2020

See screenshot - happens with every document I open. 

I updated the software to Indesign 2021.

 

Screen Shot 2020-10-27 at 11.36.36 AM.png

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correct answers 1 Correct answer

Steve Werner Community Expert
Community Expert , Oct 27, 2020 Oct 27, 2020

Please tell us what operating system (exactly) you're running.

 

In order to use the feature, make sure you are logged into your Adobe ID. Go to your Creative Cloud desktop app. Go to the upper right corner (where you should see your avatar (picture), and choose Sign Out, then Sign In again.

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Steve Werner Community Expert
Community Expert ,
Oct 27, 2020 Oct 27, 2020

Please tell us what operating system (exactly) you're running.

 

In order to use the feature, make sure you are logged into your Adobe ID. Go to your Creative Cloud desktop app. Go to the upper right corner (where you should see your avatar (picture), and choose Sign Out, then Sign In again.

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DudeIncredible
Explorer ,
Oct 27, 2020 Oct 27, 2020
In Response To Steve Werner

Screen Shot 2020-10-27 at 12.55.52 PM.png

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DudeIncredible
Explorer ,
Oct 27, 2020 Oct 27, 2020
In Response To Steve Werner

Tried signing out and back in - this fixed it!

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default6i0u6ss6wf59
Explorer ,
Jun 14, 2023 Jun 14, 2023
In Response To Steve Werner

I just tried this, it did not fix my issue. Share for review using Adobe's cloud storage is still greyed out. My OS is Windows 10 Enterprise 22H2. Please help!

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Abambo Community Expert
Community Expert ,
Jun 18, 2023 Jun 18, 2023
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In Response To default6i0u6ss6wf59
quote

I just tried this, it did not fix my issue. Share for review using Adobe's cloud storage is still greyed out. My OS is Windows 10 Enterprise 22H2. Please help!


By @default6i0u6ss6wf59


Are you behind a corporate firewall/proxy? It may well be that your IT blocks some needed features. Adobe Creative Cloud Network Endpoints 

ABAMBO | Hard- and Software Engineer | Photographer
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