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Error Message When Opening Documents in InDesign: Seeking Assistance

New Here ,
Feb 21, 2024 Feb 21, 2024

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Skærmbillede 2024-02-21 kl. 13.35.27.png

Hi
I receive this message when I open documents in InDesign. It applies to all types of documents and all types of file formats. Is there anyone who can help with what I should do? All the Best Kirsten

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Community Expert ,
Feb 21, 2024 Feb 21, 2024

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InDesign cannot OPEN a TIFF image. If you're trying to put it on your page, you need to choose File > Place.

 

I think if you're trying to use the File > Open command on a TIFF image, you would get that message.

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New Here ,
Feb 21, 2024 Feb 21, 2024

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I know that 😉 - the problem is not that. The issue is that I have InDesign documents where images, graphics suddenly do not update, and the error message appears. The actual link paths are correct, but all graphics and images need to be re-imported. If the document is saved, closed and opened again, the problem persists.

 

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Community Expert ,
Feb 21, 2024 Feb 21, 2024

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Are you working in a Dropbox or OneDrive (or similar cloud service) folder? If so, make sure that any smart sync or cloud only features are turned off so the files are fully synced to your local harddrive.

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