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Error placing mp4 in interactive pdf

New Here ,
Dec 13, 2017 Dec 13, 2017

Hi,

I'm trying to create an interactive pdf in InDesign cc 2015, however each time I place the 554 kb size mpf in the frame, the following message comes up

‘poster image could not be changed to the requested image’ . Please see attachment.

Can anyone please tell me what I'm doing wrong?

Thank you in advance!

Screen Shot 2017-12-13 at 8.10.18 pm.png

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correct answers 1 Correct answer

New Here , Dec 13, 2017 Dec 13, 2017

Hi Srishti,

Thank you for your response,

I actually figured out what the problem was... my file was too big and when I reduced the dimensions it did appear. (I had previously placed the file as you described).

The problem now is that in the media the movie plays, but  in SWF preview and the on actual file it doesn't.

I tried to export interactive pdf, just in case, but the pdf turns out blank! What am I missing now?

Thanks again for your help!

Poona

Screen Shot 2017-12-14 at 10.19.21 am.png

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Adobe Employee ,
Dec 13, 2017 Dec 13, 2017

Hi poonas,

Looks like you are trying to replace an existing file, instead of replacing please try this workflow to import video.

Window > Media > Place new video > press ALT and click preview for SWF preview.

place video through media panel.pngswf preview mp4.png

Regards

Srishti

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New Here ,
Dec 13, 2017 Dec 13, 2017
LATEST

Hi Srishti,

Thank you for your response,

I actually figured out what the problem was... my file was too big and when I reduced the dimensions it did appear. (I had previously placed the file as you described).

The problem now is that in the media the movie plays, but  in SWF preview and the on actual file it doesn't.

I tried to export interactive pdf, just in case, but the pdf turns out blank! What am I missing now?

Thanks again for your help!

Poona

Screen Shot 2017-12-14 at 10.19.21 am.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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