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Error When Exporting PDF: Help Needed with Consistent Failure on Page 4

New Here ,
Oct 21, 2024 Oct 21, 2024

My team is consistently encountering an error message (see screenshot) when exporting files in InDesign. Despite using a previously reliable template and only making minor changes to page 4 (an image and some text), we've been unable to resolve the issue. We've even tried updating InDesign, but that didn't help. Do you have any suggestions for what might be causing this problem?

 

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Import and export
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Adobe Employee ,
Oct 21, 2024 Oct 21, 2024
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Hi @katie_4316,

 

I'm sorry you're running into this frustrating issue with exporting your file. To help narrow things down, could you please let me know the version of InDesign you're using and the details of your operating system? Also, is this error happening only with this file or with other files too?

If possible, would you mind sharing the InDesign file with us for testing? In the meantime, the error message seems to suggest that something on page 4 might be causing the failure-perhaps an image or text frame. You could try exporting the document without page 4 or isolating that page to check for any problematic elements.

Let me know how it goes!

 

Best,

Abhishek

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