Error when try to import pdf into InDesign

[dinsyp]

Hi People,

Wondering what is happening with the new InDesign PDF Import option. Even when I attempt to import a PDF which was created in InDesign (V20.4), it fails with the message "Some features of this PDF are preventing it from being converted". A useless feature if it can't be used I feel.

The only app in the CC collection that appears to have no problems importing my sample document is Photoshop.

I've attached a sample file.

Regards

Andrew

[davecourtemanche]

Do you mean Open & Convert a PDF to an Indesign file? It's working for me, though the quality of the converted PDF leaves a bit to be desired. I think it's meant as a worst case scenario recover to rebuild.

[dinsyp]

Yes I do mean open and convert.

[Dave Creamer of IDEAS]

The attached PDF was not created in InDesign. It's from a browser.

[dinsyp]

True, but its a standard PDF so in theory should be able to be imported. Unless the open and convert is only available for pdfs created by InDesign.

[Dave Creamer of IDEAS]

Are you importing it [Place] or converting it? 

Two different options. 

[Dave Creamer of IDEAS]

I was able to place it AND convert it. 

Can you give a step-by-step as to your process?

BTW, I just updated InDesign about an hour ago.

[dinsyp]

I've also updated InDesign today.

1.  Select File/Open (or just click the Open button)
2.  Select the file in the list.
3.  Click Open.
4.  InDesign begins the conversion process
5.  InDesign says no

Wondering if its something to do with our Enterprise installation.

[Dave Creamer of IDEAS · Accepted solution]

It has to upload the PDF to the Adobe servers. It's possible your IT dept. blocked the ports/domains. 

Not sure if this will help, but show them this:

https://helpx.adobe.com/enterprise/kb/network-endpoints.html

[dinsyp]

Thanks David.

[Jay26079195ii3f]

I gave up on this feature. Not just unstable, its crashed InDesign many times and also the output produced is mostly useless. They should just stop this advertising this and work on fixing the other more important bugs. Canva is better.

[dinsyp]

Or perhaps convert to Word within Acrobat and place the text into InDesign. I also am going to give up on this feature.

[Jay26079195ii3f]

I totally agree with this work around. I tend to use PDF2ID as its the most reliable I have seen over the years.