Export from InDesign to pdf failed. Cannot place this file.

New Here ,
Jan 12, 2019 Jan 12, 2019

Copy link to clipboard

Copied

Hi, I am a regular user of InDesign and have never had any problems exporting my files to pdf, either by packaging or straight export.

The message I am getting says Background Task. Failed. See Alert.

Alert: Cannot place this file. Please close windows or other applications and try again.

Can anyone help with this?

Thanks

[ moved from Adobe Creative Cloud to InDesign by moderator ]

Views

2.4K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Jan 13, 2019 Jan 13, 2019
When I experience this issue, it is usually a link that ID doesn't like. Finding out which one though, is another matter.Are you able to export to pdf as single files as shown in this dialog box?If so, you may be able to determine what page (or pages) are being affected, as the page likely contains an image with issues.From here, it is a case of debugging the file to determine what images are the culprits. Save your work prior to this debugging, as finding out what image(s) are the cause may inv...

Likes

Translate

Translate
Adobe Community Professional ,
Jan 13, 2019 Jan 13, 2019

Copy link to clipboard

Copied

When I experience this issue, it is usually a link that ID doesn't like. Finding out which one though, is another matter.

Are you able to export to pdf as single files as shown in this dialog box?

Screen Shot 2019-01-13 at 23.57.48.png

If so, you may be able to determine what page (or pages) are being affected, as the page likely contains an image with issues.

From here, it is a case of debugging the file to determine what images are the culprits. Save your work prior to this debugging, as finding out what image(s) are the cause may involve deleting content off of a page to see if it exports; and if the page exports, then adding the content back until the page doesn't export.

Usual culprit in my circumstances have been PDFs created outside of CC applications such as Word (or worse) that have unusual fills, or fonts that are embedded but have no font name. If you can isolate the issue to specific pages and then specific images, we may be in a better position to debug the images.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2019 Jan 13, 2019

Copy link to clipboard

Copied

You are bang on the money with this - thank you!

I have just spent 3 hours trouble shooting the problem with Adobe but they really didn't have a clue.

I had saved and placed images directly from a word file and one of them must have had some hidden issues. I still haven't found the problem image (since I design workbooks and there are just too many) but it is a absolutely problem with one of the links.

Thank you again for taking the time to share your knowledge and experience...very much appreciated!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 12, 2022 Mar 12, 2022

Copy link to clipboard

Copied

LATEST

I had the same problem for the first time, after exporting several pdf. I will check the linked image files.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines