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4 replies

Martin-dualpixel
Participating Frequently
February 17, 2022

This or similar errors have existed for several years and have not been fixed until now. It sucks!
It can bring improvements if you change the dpi.

Come on ADOBE - fix it!

Community Expert
February 17, 2022

Hallo Martin,

macht es einen Unterschied, wenn Du die Seiten als PDF/X-4 ohne Runterrechnen der Bilder und das Konvertieren der Farben exportierst und mit PhotoShop öffnest und als JPEG rausschreibst?

 

Gruß,
Uwe Laubender

( ACP )

Martin-dualpixel
Participating Frequently
February 17, 2022

Hallo Uwe!

Danke für deinen Tipp … PDF funktioniert ohne Probleme.

Aber wenn man ein Fotoalbum als JPG exportieren muss …

Wenn man die DPI verändert dann klappt es. Bisher ging 301dpi prima. Heute stellte ich fest, dass es erst bei 302dpi klappte.

Community Expert
May 3, 2021

Hi sirish5D99,

also add a screenshot of your JPEG export options.

From the supplied JPEG I can see that you exported to 150 ppi. But all the other options are unknown.

From the InDesign document I see that you used InDesign version 16.2.0.30 from Mac OS.

 

FWIW: I cannot recreate the problem from my InDesign 16.1.0.20 and the latest version in Prerelease.

 

Thanks,
Uwe Laubender

( ACP )

Community Expert
May 3, 2021

Hi sirish5D99,

don't know if you are part of Adobe InDesign Prerelease

There is a new version of 16.2 available at Prerelease that should address this issue.

 

If you want to sign in, go to https://www.adobeprerelease.com/ and check in category AVAILABLE PROGRAMS.

( And If you are already part of it you know your way around. )

 

Regards,
Uwe Laubender

( ACP )

Derek Cross
Community Expert
Community Expert
May 3, 2021

I think this is a bug that's being worked on, try going back an older InDesign version for now.

Participant
May 3, 2021

Thank You Sir,
After installing older version problem is gone. but let me know, when i will install the lastest version?

rob day
Community Expert
Community Expert
May 3, 2021