Extraneous Formatting

Great!

As noted, import from Word can be a real minefield, for both reasons that are understood and avoidable ( == don't import directly from a Google Docs, Pages, or OpenOffice file; do a Save-As to a new file for import to clean up undo garbage and the like) and as mysterious as why you can't find your car keys.

But other than some specific fixes, such as what Barb suggested, the "big hammer" approach is:

• Save-As the file from a real copy of Word; that ensures compatibility and some doc cleanup.
• Place the file using the Import Options menu, and do as much style mapping and other orderly conversion as you can.
• If you still have faults, export the Word file to RTF, re-open, save as DOC and DOCX, and repeat the import using each of those files (RTF is nearly always the most reliable but can lose some formatting elements.)
• And if none of that works, save the import document, then save it to IDML, open that file, and save as a new INDD file. That does a huge cleanup and 'restucturing' at the InDesign level and often fixes stubbon structural and formating problems.
• And in the end, just do whatever cleanup/fixup is needed once in InDesign. Unless the file is huge or complex or there are many of them, that tedious pass can be quicker, simpler and more effective than spending more hours trying to get a clean import.

And then there's end notes from Word, which can be even more of a hurdle. 😛