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dzgnr89
dzgnr89
Inspiring
December 7, 2017
Question

False alarm for missing times new roman and arial fonts

  • December 7, 2017
  • 3 replies
  • 3122 views

I'm getting a problem with a document where the preflight is telling me that "Times New Roman" and "Arial" is missing in a pdf imported. However, I have these fonts installed in my system. I was getting this error in version cc 2017 and I am getting this error in version cc 2018 as well. What should I do?

    This topic has been closed for replies.

    3 replies

    A
    alanismorissette
    Participant
    March 11, 2021

    Another option is to convert the fonts to outlines in the PDF.

    barbara_a7746676
    Community Expert
    barbara_a7746676Community Expert
    Community Expert
    December 7, 2017

    Did you create the PDF yourself, using Times New Roman and Arial fonts that are installed in your system? If you got the PDF from someone else or somewhere else, the PDF may have a different version of those fonts, even though the font names are the same.

    dzgnr89
    dzgnr89Author
    Inspiring
    December 7, 2017

    https://forums.adobe.com/people/Barbara+Ash  wrote

    Did you create the PDF yourself, using Times New Roman and Arial fonts that are installed in your system? If you got the PDF from someone else or somewhere else, the PDF may have a different version of those fonts, even though the font names are the same.

    No. I downloaded it from the internet. Now what should I do to make sure that the versions are same or let indesign know that the version conflict does not matter?

    George_Salnik  wrote

    indd to idml, than open idml and save as indd and try again.

    It did not work with idml. I am still getting the same error.

    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    December 7, 2017

    arjun2  wrote

    … No. I downloaded it from the internet. …

    Hi arjun,

    the problem—missing font—should be solved at the source. It's no "false alarm" at all, I think.

    Open the PDF in Acrobat Pro and check if any font is embedded. If not you have a big problem.
    You could try to substitute the missing font with another one, but basically from that step on you are fully responsible for the results.

    Best would be to order a new PDF where the fonts are embedded.

    Regards,
    Uwe

    Geоrge
    Geоrge
    Legend
    December 7, 2017

    indd to idml, than open idml and save as indd and try again.

    Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner
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