File disappeared after auto update to INdesign 2024 (v 19)
This is more a comment than help--as I don't think there is any. I will redo the file. But I also wanted to add that I encountered this problem, in case anyone else wants to add something similar about update issues. I don't like seeing posts that are sometimes treated dismissively because not a lot of people reported a problem.
Finding how to post on this community forum is unnecessarily convoluted and difficult. After having read Adobe Community forum articles all day, as well as looking for on-topic material on the internet, and trying the chat function (I stopped at speaking with someone, bc there was a high possibility of lengthy conversation with no result. (Done it before years ago, twice was enough.) Not to mention--except I am--the list of topic choices doesn't cover this topic, and I don't see how to add to it.
I have worked with Indesign for many years, but am not an "expert" or intensive user. I had my CC preferences set to manual, not automatic updates, because I like to wait a bit on updates. Recently I changed my password, which is the only thing I can think of that may have reset my preferences to automatic update. I have done it manually in the past. (My computer is a not-new laptop Windows 11.)
I worked on a file using InDesign 23 at the end of last week. It was nearly done. A trifold brochure with images, color selections, and text. The last time I opened it, I viewed, but made no changes. When I closed it, instead of selecting "save changes", I just closed it, as I had made none. When I went to reopen that file a few days later from the apps list, I saw that InDesign 24 had been installed and Indesign 23 (and Indesign 22) were no longer there.
What opened was a message that my preferences would have to be reset and an overlay about the new touch function which I am not interested in--and there was no way to do anything but view the running animation about the fab new feature. Any supposed selections were greyed out. I couldn't even quit the application. I have encountered some issues with new updates in the past (which is why I'm reluctant to install 'til I read multiple completely enthusiastic comments about them.)
I restarted my computer and looked for an answer online, which was to open the app from file explorer--and that worked to open the app without the overlay-- but not to find my document. Also, all the list of recent files was blank.
The folder that contains the other elements of my project still contains them, but the Indesign file is gone. I will have to do it over, and I am going to re download InDesign23, anyway, as I hate having to convert and rename files upon closing.
One other thing (I saw a post or two about it) when Indesign asks (when closing a document) if you want to save changes, is that what it literally means? I originally thought, when I saw the file was gone, that since I clicked "no", not to save changes --because I had only viewed the file--that was maybe the reason it disappeared. But it isn't.
