• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
7

File gone after software update

Community Beginner ,
Nov 04, 2023 Nov 04, 2023

Copy link to clipboard

Copied

I recently saved my indesign file, then my laptop had to do a software update and after my update, the file i saved was resetted to 25 days ago. Everything else i saved was still on my laptop but this particular file was gone, is there any way i can get my file back?

TOPICS
Bug , Experiment , Feature request , How to , Performance , Sync and storage , Type

Views

185

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 04, 2023 Nov 04, 2023

Copy link to clipboard

Copied

These two events are not likely to be connected to each other. Did you save your InDesign file in where, exactly? If you saved it in a google drive, dropbox, box, or the like, it will have other versions saved automatically.

Mike Witherell

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 04, 2023 Nov 04, 2023

Copy link to clipboard

Copied

Hi Mike, thanks for your reaction! I saved it in my downloads. It made several copies, but after the update my whole indesign was resetted to 25 days prior. My icloud is full so it did not save in the cloud, but it shouldve been saved somewhere.

 

Kind regards Jonathan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 04, 2023 Nov 04, 2023

Copy link to clipboard

Copied

Note that cloud services like iCloud and OneDrive may be archiving/removing files they no longer consider you need or to free up space. Never save important files in your downloads folder but place them in a known place.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 04, 2023 Nov 04, 2023

Copy link to clipboard

Copied

okay thanks lukas, ill be more carefull from now on

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 04, 2023 Nov 04, 2023

Copy link to clipboard

Copied

LATEST
quote

okay thanks lukas, ill be more carefull from now on


By @Jona33383807z7jf

 

...and also make sure you're running incremental backup - such as Time Machine - at all times. Then you'd easily retrive your file's version from the desired day.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines