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File Opening issue

New Here ,
Jul 19, 2024 Jul 19, 2024

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On several INDD files I continue to get a 'plugin error/may be open' error message and the INDD file will not open. The files reside on a server. I've tried copying them to the desktop and opening from there.
I've tried opening from various entry points, i.e. drop down menu, shortcut key, etc. - doesn't work.
I've triend 2024, 2023, and 2022 versions of INDD. No luck.
I also tried the new conversion of PDF to INDD, this did not even produce a spinning wheel as if it was executing any task.
Any assistance?

Also, continue to run into an issue of needing to rename files when trying to save over old versions. INDD will sometimes choose to make certain files READ ONLY. While other files on the same server I can save no problem.
I am up to date with latest INDD.
thanks for any assistance.

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Bug , Feature request , How to

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Community Expert ,
Jul 19, 2024 Jul 19, 2024

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First questions:

-Your version of macOS

-Is your InDesign 2024 indeed version 19.5?

 

Also, try the general troubleshooting steps:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

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New Here ,
Jul 19, 2024 Jul 19, 2024

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Thanks - running 12.6 Monterey, 19.5 INDD

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Community Expert ,
Jul 19, 2024 Jul 19, 2024

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LATEST

Try to update to the latest Monterey, macOS 12.7.

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