Files Printed from InDesign 17.2.1 to EFI Fiery Command 6 will not hold in que.

New Here ,
May 17, 2022 May 17, 2022

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Has anyone experienced an issue printing files using print presets from InDesign to Fiery Command and the files immediately printing instead of holding in the que?
I have InDesign 17.2.1 with Fiery Command 6 and Mac OS Catalina and everytime I try to print, whether I use my presets or manually set the file parameters, InDesign always sends my file directly to print instead of the hold que. The only way I've found around this is to go to the Printer button in my Print Dialog box and choose Fiery Features. and then select Hold from the dropdown menu. Only then when I hit print does it go to the que.
Even if I have set the Fiery Features command in my presets it will still immediately print went sent. If I open the preset, the Hold command is selected, but I still have to hit OK on each file before I hit print in the InDesign's Print Dialog box.
I believe this is an issue between InDesign and OS Catalina and Monterey, as it seems to not be an issue printing from InDesign with Sierra or Mohave. Does anyone know of a fix other than my tedious work-around? Would appreciate any info. Thanks

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Adobe Community Professional ,
May 18, 2022 May 18, 2022

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This is a long standing (7+ years) issue with InDesign, Apple and Fiery. There is no solution and it's been this way since way before Sierra and Mojave. No one will take ownership of it but the gist is InDesign presets cannot dictate the Apple printer settings including the Fiery drop down.

 

We've worked around the issue by selecting our InDesign preset, then clicking "printer" button, then OK in the Apple window (you don't have to drill down to Fiery Features) then click Print in InDesign.

 

 

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
May 18, 2022 May 18, 2022

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Thanks for the feedback, Kevin. I'll try your suggestion. Much appreciated.

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