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Flicker & Refresh Issues on macOS and InDesign 19.4 (was "Issues")

Participant ,
Jul 06, 2024 Jul 06, 2024

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Recently when I move the cursor around, I get flicker and refresh on the display. NEVER HAVE I HAD THIS BEFORE!

 

I also get RANDOM REFRESH. NEVER HAVE I HAD THIS BEFORE!!!

 

I also have an issue when I paste a vector graphicc that has 80% K and 100% K, it changes the 80%K to 4/c. If I place that same icon into a blank page it pastes fine. Both color space setting are the same.

 

 

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Participant ,
Jul 06, 2024 Jul 06, 2024

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@Christopher3440329747o5 by any chance did Adobe InDesign get an update? It might be that the hardware acceleration to improve performance was flipped on in inDesign Preferences.  Try disabling it to see if it resolves the flickering. Go to Edit > Preferences > Performance and uncheck "Use Hardware Acceleration." Restart InDesign.

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Participant ,
Jul 07, 2024 Jul 07, 2024

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I have a new Mac, the latest OS and OF COURSE InDESIGN is UP TO DATE! That is the default setting. Never had a problem with this before.

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Community Expert ,
Jul 06, 2024 Jul 06, 2024

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quote

Recently when I move the cursor around, I get flicker and refresh on the display. NEVER HAVE I HAD THIS BEFORE!


By @Christopher3440329747o5

 

Your versions of InDesign and the operating system?

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Participant ,
Jul 06, 2024 Jul 06, 2024

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update? If you have enable auto-update on, it could be the reason why....update.png

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Participant ,
Jul 07, 2024 Jul 07, 2024

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So Adobe which has Auto Update automaticcally set to Auto Update is the problem? Don't you think Adobe would TEST THEIR SOFTWARE THAT WE PAY $$$ A MONTH FOR and make sure it WORKS!!!

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Participant ,
Jul 07, 2024 Jul 07, 2024

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Everything is current! 

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Community Expert ,
Jul 07, 2024 Jul 07, 2024

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I wish I had a dollar for every person who claimed everything was current. If you can't be bothered to provide actual system details in full version and build numbers of InDesign and the operating system we can't really help.

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Participant ,
Jul 07, 2024 Jul 07, 2024

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I wish I had $20 for every minute I am spending figuring out Adobe's issues. Actually $200 and I would share with you guys.

 

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Community Expert ,
Jul 07, 2024 Jul 07, 2024

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Try to create a clean new user account in System Settings > Users & Groups and work from there. Will it make a difference?

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Community Expert ,
Jul 07, 2024 Jul 07, 2024

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Try unticking GPU Performance in InDesign Preferences under the GPU Performance tab, then closing and reopening the application.
Screenshot 2024-07-07 at 11.48.42.png

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Participant ,
Jul 07, 2024 Jul 07, 2024

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GPU Isn't the issue! I tried that. 

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Community Expert ,
Jul 07, 2024 Jul 07, 2024

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Chill a bit Christopher, the volunteers are trying to help you. We have to establish your system info and what steps you might have taken so far.

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Community Expert ,
Jul 07, 2024 Jul 07, 2024

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Hi Christopher:

 

We understand that this is frustrating for you. You may not be aware that we are users like you, who volunteer to help other users with their InDesign issues in our spare time. 

 

I'm on an M1 MacBook runing  macOS Ventura 14.5 and InDesign 19.4 with GPU Performance enabled and not seeing the flickering that you are describing. Flickering was an issue on the early releases of macOS Ventura but was fixed when Apple released 14.3.

 

Will you please confirm that you are on macOS Ventura 14.5?

 

~Barb

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Participant ,
Jul 07, 2024 Jul 07, 2024

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I am Sonoma 14.5. It happened on 14.4.1 as well. I just re-installed PS/AI and InDesign. So NOW I need to re-setup everything. I realy HATE what Abobe has become. Unbelievable. I knew I was stupid upgrading from High Sierra where EVERYTHING WORKED FOR YEARS. 

 

Sorry I have 30 title sheets to get finished today and there is an issue with 100K black converting to 4/c black when importing into InDesign. 

 

ANOTHER ISSUE in I ahve NEVER HAD!

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Community Expert ,
Jul 07, 2024 Jul 07, 2024

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If you had asked, we maybe could have explained how to save your Preferences. 
Also, trashing your Preferences may have saved you reinstalling the applications.

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Participant ,
Jul 07, 2024 Jul 07, 2024

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I don't have time to do Adobe's job to ensure their software works. 

 

So as of now, reinstalling all Adobe apps on my M3 Sonoma 14.5 - EVERYTHING UP TO DATE is now not flickering. FOR NOW!

 

But the color profile issue is still causing a problem. I have to switch from SWOP to Graco then back to SWOP and then paste my graphic and it comes in as black, not 4/c black. IDK what the hell is up with this - in 35 years I have NEVER seen this before.

 

Oh well - can't wait for AI to take our jobs.

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Participant ,
Jul 07, 2024 Jul 07, 2024

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What a JOKE! Can't even install PS without ISSUES!!!

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Community Expert ,
Jul 07, 2024 Jul 07, 2024

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Have you tried Placing the image in Photoshop?

Have you checked to see if the image is corrupt?

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Participant ,
Jul 07, 2024 Jul 07, 2024

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Reinstalled the previous PS and no issue now!

 

How much do I pay for this crap?

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Community Expert ,
Jul 07, 2024 Jul 07, 2024

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quote

Reinstalled the previous PS and no issue now!


By @Christopher3440329747o5

 

Did you revert to an earlier version of Photoshop 2024 or reinstall Photoshop 2023?

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Participant ,
Jul 07, 2024 Jul 07, 2024

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Previous 2024

 

25.9.0

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

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LATEST
quote

Previous 2024

 

25.9.0


By @Christopher3440329747o5

 

If you're confident there's a bug in the recent Photoshop update, then you may want to report it here:

https://community.adobe.com/t5/photoshop-ecosystem/ct-p/ct-photoshop?page=1&sort=latest_replies&filt...

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

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Check to see if your GPU drivers are up-to-date. Don't rely on the OS updates, go to the manufacturer's website and see if you have the latest drivers.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)

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