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hackersadam
Participant
March 22, 2017
Question

Flicking Loading Wheel On Mouse - Indesign

  • March 22, 2017
  • 4 replies
  • 2288 views

Hello

I have just purchased Indesign CC and keep running into problems, this one I can't find a fix for. As the title says the loading icon/ mouse flicker when I open Indesign -  I can't access any tools or menus and have tried reinstalling, restarting etc. Can anyone help me out with this?

Thanks

This topic has been closed for replies.

4 replies

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Nick Spade
Participant
October 12, 2017

I have been having flickering issues of the mouse for two weeks now. I can't resize boxes without guessing where the mouse is at. It's not only visually annoying to see a fuzzy box, but impossible to get any work done. I've uninstalled and reinstalled the application and cleared my preferences file. What else can I do?

Update 10/19/17 - I updated to the new and improved Indesign 2018 and the flickering mouse still is present. I love using Indesign but without a pointer it's basically useless. I can't move boxes, resize text boxes or do much of anything in regards to layout. Please provide a fix ASAP.

L
larsj97892767
Participant
September 12, 2017

I have the same problem. I have the newest version of Indesign and running it on windows 10. The mouse keeps on flickering and I can't use all de options in Indesign. Why is it doing that? I have tried to reinstall the program, and it still doesn't work.

    RAD Films
    RAD Films
    Inspiring
    April 8, 2017

    Same issue here. It flickers when dragging sliders, resizing objects and dragging objects. When it does, it lets go of the object/slider. Very annoying and time-consuming to work. InDesign 2017.0 release 12.00.81 x64 build, Wacom Intuos pro with mouse controller on WIN 10.

    Please assist with the issue.

    Monica Singh
    Adobe Employee
    Monica Singh
    Adobe Employee
    April 17, 2017

    Hi OneSlip,

    I would recommend you to upgrade your InDesign to the Latest available InDesign CC 2017.1

    I has fix for various performance and stability related issues. Hopefully, it should resolve you as well.

    Please share your feedback

    Thanks,

    Monica Singh

      RAD Films
      RAD Films
      Inspiring
      April 17, 2017

      Thank you Monica!

      The issue is solved for me with the new update.

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      March 22, 2017

      Mac or Windows, and exactly which version of the operating system?

      Mouse brand and model, and which mouse driver is installed in your operating system?

      Video card brand and model (ATI, NVidia, etc) and which driver is installed?

      H
      hackersadamAuthor
      Participant
      March 22, 2017

      It's Windows 8.1, although I was using a trial this morning and it was working fine. My mouse is a Zalman ZM M400 but I'm not too sure about mouse drivers, I think this is it - 6.3.9600.17808 - or that's what is under driver version anyway. The Video card is NVidia GeForce GTX 760, driver version 10.18.13.6869.

      Thanks for the speedy response also

      H
      hackersadamAuthor
      Participant
      March 22, 2017

      oh this only happens on inDesign too, illustrator, photoshop etc are all fine

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