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Inspiring
Apr 3, 2022 6:57 AM UTC
Answered

Font bug? with 17.2

Hi 

 

After updating to 17.2 I have a problem with a font family called QCF, the fonts worked perfectly in the previous versions of Indesign including 17.0 but no this is how it looks.

I really like how fast is Indesign in 17.2 and I don't want to get back to 17.0 but this font is essential for my work.

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
May 10, 2022 12:09 AM UTC

Hi All,

 

We appreciate your patience. The issue is fixed with the latest InDesign version (17.2.1). Please update InDesign to the latest version and see if that helps.

 

If you still experience the issue on the 17.2.1 version, then please try resetting the preferences. It will fix the issue.

 

Let us know if you need further assistance. We'd be happy to help.

 

Thanks,

Harshika

4 replies

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
May 10, 2022 12:09 AM UTC

Hi All,

 

We appreciate your patience. The issue is fixed with the latest InDesign version (17.2.1). Please update InDesign to the latest version and see if that helps.

 

If you still experience the issue on the 17.2.1 version, then please try resetting the preferences. It will fix the issue.

 

Let us know if you need further assistance. We'd be happy to help.

 

Thanks,

Harshika

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AK09MAuthor
Inspiring
May 10, 2022 11:35 AM UTC

It has been fixed indeed, thanks for notifying me.

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Anshul_Saini
Community Manager
Community Manager
Apr 5, 2022 10:18 PM UTC

Hi @AK09M,

 

We are sorry for the trouble. We are able to replicate the issue at our end with multiple fonts on v17.2 & in some instances, on v17.1 as well. We have logged a bug a with the product team last week, and they are currently investigating the issue on a priority.

 

I would request you to upvote this UserVoice (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/44970238-installed-font...) if not done already. By doing this, you will keep on getting updates related to this issue.

 

Also, if possible, please share the download link to the fonts which are not showing up in Indesign here or via DM with me.

 

In the meantime, you may install the older version of Indesign v17.0.1 or earlier until this issue gets fixed.

 

Regards,

Anshul Saini

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Steve Werner
Community Expert
Community Expert
Apr 3, 2022 6:53 PM UTC

This has been reported before:

 

https://community.adobe.com/t5/indesign-discussions/font-not-working-in-indesign-but-working-in-illustrator/td-p/12852343 

 

You'll have to return back to version 17.1, I'm afraid, following Laubender's instructions.

 

 

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