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1

Fonts not syncing

New Here ,
Mar 20, 2018 Mar 20, 2018

Hello

For some reason indesign has simply stopped syncing my fonts from about two days ago. I have gone on to preferences to try and turn it on and off like I read to do, but there is no sub-section in my preferences that says sync settings or fonts. It goes straight from general to interface sub-sections. I don't know why it has done this out of the blue, any advice would be great!

p.s. Most technology goes right over my head.

Thanks!

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correct answers 1 Correct answer

Community Expert , Jul 27, 2018 Jul 27, 2018

Assuming you have Typekit turned on you should be able to Sync directly from the Character panel.

Screen Shot 10.png

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Adobe Employee ,
Mar 20, 2018 Mar 20, 2018

Hi,

Do you mean the typekit font are not syncing?

Did you check the sync typekit font setting option in the creative cloud desktop application?

-Aman

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Adobe Employee ,
Mar 21, 2018 Mar 21, 2018

Hi hayleye14310244,

If Amaarora's suggestion doesn't work, I would take a look at our troubleshooting doc: https://helpx.adobe.com/typekit/kb/troubleshoot-font-syncing.html

There are a few steps there that usually solve these issues. If those steps don't help, there are instructions at the end of that document for sending Typekit Support some diagnostic information so we can dive in further.

Cheers,

Benjamin

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New Here ,
Mar 21, 2018 Mar 21, 2018

Where is the sync typekit setting on the creative cloud desktop appication, I cannot find it.

Here it is below.

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Adobe Employee ,
Mar 21, 2018 Mar 21, 2018

Hi,

First open the preferences section

and then Turn on "Typekit Sync".

Switch over to the Asset section and then "Sync Fronts from Typekit".

-Aman

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New Here ,
Jul 27, 2018 Jul 27, 2018

I Still have this screen under fonts. cant sync..

how do I get the screen adobe shows?

font.PNG

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Community Expert ,
Jul 27, 2018 Jul 27, 2018
LATEST

Assuming you have Typekit turned on you should be able to Sync directly from the Character panel.

Screen Shot 10.png

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