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hayleye14310244
Participant
March 21, 2018
Answered

Fonts not syncing

  • March 21, 2018
  • 1 reply
  • 33408 views

Hello

For some reason indesign has simply stopped syncing my fonts from about two days ago. I have gone on to preferences to try and turn it on and off like I read to do, but there is no sub-section in my preferences that says sync settings or fonts. It goes straight from general to interface sub-sections. I don't know why it has done this out of the blue, any advice would be great!

p.s. Most technology goes right over my head.

Thanks!

      This topic has been closed for replies.
      Correct answer rob day

      I Still have this screen under fonts. cant sync..

      how do I get the screen adobe shows?

      font.PNG


      Assuming you have Typekit turned on you should be able to Sync directly from the Character panel.

      1 reply

      amaarora
      amaarora
      Inspiring
      March 21, 2018

      Hi,

      Do you mean the typekit font are not syncing?

      Did you check the sync typekit font setting option in the creative cloud desktop application?

      -Aman

      B
      Adobe Employee
      benw525841597154115
      Adobe Employee
      March 21, 2018

      Hi hayleye14310244,

      If Amaarora's suggestion doesn't work, I would take a look at our troubleshooting doc: https://helpx.adobe.com/typekit/kb/troubleshoot-font-syncing.html

      There are a few steps there that usually solve these issues. If those steps don't help, there are instructions at the end of that document for sending Typekit Support some diagnostic information so we can dive in further.

      Cheers,

      Benjamin

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