Fonts not syncing

[hayleye14310244]

Hello

For some reason indesign has simply stopped syncing my fonts from about two days ago. I have gone on to preferences to try and turn it on and off like I read to do, but there is no sub-section in my preferences that says sync settings or fonts. It goes straight from general to interface sub-sections. I don't know why it has done this out of the blue, any advice would be great!

p.s. Most technology goes right over my head.

Thanks!

[amaarora]

Hi,

Do you mean the typekit font are not syncing?

Did you check the sync typekit font setting option in the creative cloud desktop application?

-Aman

[benw52584159]

Hi hayleye14310244,

If Amaarora's suggestion doesn't work, I would take a look at our troubleshooting doc: https://helpx.adobe.com/typekit/kb/troubleshoot-font-syncing.html

There are a few steps there that usually solve these issues. If those steps don't help, there are instructions at the end of that document for sending Typekit Support some diagnostic information so we can dive in further.

Cheers,

Benjamin

[hayleye14310244]

Where is the sync typekit setting on the creative cloud desktop appication, I cannot find it.

Here it is below.

[amaarora]

Hi,

First open the preferences section

and then Turn on "Typekit Sync".

Switch over to the Asset section and then "Sync Fronts from Typekit".

-Aman

[johng83459283]

I Still have this screen under fonts. cant sync..

how do I get the screen adobe shows?

[rob day · Accepted solution]

Assuming you have Typekit turned on you should be able to Sync directly from the Character panel.